Apache Beam vs OTRS Community Edition
Overview
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CLI (Node.js)
Manual
Detailed Comparison
It implements batch and streaming data processing jobs that run on any execution engine. It executes pipelines on multiple execution environments. | It is one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management. With a fast implementation and easy customization to your needs it helps you reducing costs and increasing the efficiency and transparency of your business communication. |
| - | Support for MIME emails with attachments;
Automatic conversion of HTML into plain text messages (increased security for sensitive content and enables faster searching);
Incoming mail can be filtered and pre-processed with complex rules, e.g. for spam messages or Queue distribution;
Support for PGP and S/MIME standards for key/certificate management and email processing;
Automatic responses, configurable for every queue |
Statistics | |
GitHub Stars - | GitHub Stars 858 |
GitHub Forks - | GitHub Forks 451 |
Stacks 183 | Stacks 12 |
Followers 361 | Followers 15 |
Votes 14 | Votes 0 |
Pros & Cons | |
Pros
| No community feedback yet |
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