Avaya vs SupportYourApp

Overview

SupportYourApp

Stacks1

Followers5

Votes0

Avaya

Stacks9

Followers14

Votes2

SupportYourApp vs Avaya: What are the differences?

Developers describe SupportYourApp as "Outstanding Outsourced Customer Support". By employing professional contact centres (like ours) that utilize inbound/outbound phone & email support, social media management, & back office support — companies have been able to alleviate the stress of operating their own support team & in turn — take a huge weight off their shoulders. Outsourcing customer support helps emerging companies increase customer retention while helping them to stay ahead of their competition. On the other hand, Avaya is detailed as "A global leader in the contact center market". It is a global leader in the contact center market, providing companies with reliable and scalable communications-centric solutions. It helps businesses manage calls, improve customer service and compete more effectively.

SupportYourApp and Avaya can be primarily classified as "Call Center as a Service" tools.

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Detailed Comparison

SupportYourApp	Avaya
SupportYourApp is a support-as-a-service company that has been providing secure technical, customer support and CX services to growing companies around the globe since 2010.	It is a global leader in the contact center market, providing companies with reliable and scalable communications-centric solutions. It helps businesses manage calls, improve customer service and compete more effectively.
Customer support (Front desk, Tier 1); Inbound call center services; Technical support services (Tier 1-3); IT support services; Social media customer services; CX services; AI-powered support teams; System setup and Integration; Reception desk services; Back-office services (data entry, content moderation & enrichment); KYC & ID verification; Data annotation; Staff augmentation (web & software developers, UX/UI designers, QA)	Contact center market; Best Communication Solutions; Cloud-based phone system; Pay only for the on-premises software; Easy on your budget
Statistics
Stacks 1	Stacks 9
Followers 5	Followers 14
Votes 0	Votes 2
Pros & Cons
No community feedback yet	Pros 2 AI Noise Removal

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