Avaya vs SupportYourApp

Overview

SupportYourApp

Stacks1

Followers5

Votes0

Avaya

Stacks9

Followers14

Votes2

SupportYourApp vs Avaya: What are the differences?

Developers describe SupportYourApp as "Outstanding Outsourced Customer Support". By employing professional contact centres (like ours) that utilize inbound/outbound phone & email support, social media management, & back office support — companies have been able to alleviate the stress of operating their own support team & in turn — take a huge weight off their shoulders. Outsourcing customer support helps emerging companies increase customer retention while helping them to stay ahead of their competition. On the other hand, Avaya is detailed as "A global leader in the contact center market". It is a global leader in the contact center market, providing companies with reliable and scalable communications-centric solutions. It helps businesses manage calls, improve customer service and compete more effectively.

SupportYourApp and Avaya can be primarily classified as "Call Center as a Service" tools.

Detailed Comparison

SupportYourApp	Avaya
SupportYourApp is a support-as-a-service company that has been providing secure technical, customer support and CX services to growing companies around the globe since 2010.	It is a global leader in the contact center market, providing companies with reliable and scalable communications-centric solutions. It helps businesses manage calls, improve customer service and compete more effectively.
Customer support (Front desk, Tier 1); Inbound call center services; Technical support services (Tier 1-3); IT support services; Social media customer services; CX services; AI-powered support teams; System setup and Integration; Reception desk services; Back-office services (data entry, content moderation & enrichment); KYC & ID verification; Data annotation; Staff augmentation (web & software developers, UX/UI designers, QA)	Contact center market; Best Communication Solutions; Cloud-based phone system; Pay only for the on-premises software; Easy on your budget
Statistics
Stacks 1	Stacks 9
Followers 5	Followers 14
Votes 0	Votes 2
Pros & Cons
No community feedback yet	Pros 2 AI Noise Removal

What are some alternatives to SupportYourApp, Avaya?

Cisco Unified Contact Center Express

It provides a secure, available, and sophisticated contact center software solution for up to 400 agents and interactive voice response (IVR) ports that is easy to deploy and manage. This omnichannel solution is ideal for formal and informal small to medium-size contact centers.

Ziwo

Single platform for Calls & Messages. API Based with CRM Plugins. Connect Real, Virtual & Remote Agents with Phone Numbers in Every Country.

HoduCC

Omnichannel contact center software that offers streamlined end-to-end communication solutions. Its effective use of data in customer journeys allows seamless experience across all channels. The contact center software easily accommodates the needs of sales and operations, and it offers a wide range of customization as per your business requirements. Whether there’s a requirement to improve productivity or enhance customers satisfaction, it is a perfect match of call center software for all types of business. Opt for it to deliver quick, measurable, and improved call center operations.