SupportYourApp vs Avaya: What are the differences?
Developers describe SupportYourApp as "Outstanding Outsourced Customer Support". By employing professional contact centres (like ours) that utilize inbound/outbound phone & email support, social media management, & back office support — companies have been able to alleviate the stress of operating their own support team & in turn — take a huge weight off their shoulders. Outsourcing customer support helps emerging companies increase customer retention while helping them to stay ahead of their competition. On the other hand, Avaya is detailed as "A global leader in the contact center market". It is a global leader in the contact center market, providing companies with reliable and scalable communications-centric solutions. It helps businesses manage calls, improve customer service and compete more effectively.
SupportYourApp and Avaya can be primarily classified as "Call Center as a Service" tools.