Ctfreak vs OTRS Community Edition
Overview
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Detailed Comparison
It is one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management. With a fast implementation and easy customization to your needs it helps you reducing costs and increasing the efficiency and transparency of your business communication. | It is a system service that allows you through a mobile-friendly interface to create, schedule, and execute several types of task like Shell scripts, SQL scripts, Ansible playbooks, SQL reports, Outgoing webhooks, and Workflows. |
Support for MIME emails with attachments;
Automatic conversion of HTML into plain text messages (increased security for sensitive content and enables faster searching);
Incoming mail can be filtered and pre-processed with complex rules, e.g. for spam messages or Queue distribution;
Support for PGP and S/MIME standards for key/certificate management and email processing;
Automatic responses, configurable for every queue | Distributed shell script;
Task chaining;
Concurrency;
Mobile-friendly UI;
Easy setup;
Incoming webhooks;
Low memory footprint;
Embedded storage engine;
Free, Startup and Pro edition
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Statistics | |
GitHub Stars 858 | GitHub Stars - |
GitHub Forks 451 | GitHub Forks - |
Stacks 12 | Stacks 2 |
Followers 15 | Followers 2 |
Votes 0 | Votes 0 |
Integrations | |
| No integrations available | |
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