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SupportYourApp is a support-as-a-service company that has been providing secure technical, customer support and CX services to growing companies around the globe since 2010. | Droidal Voice AI Agent automates scheduling, insurance verification, prior authorizations, and claim follow-ups. It handles payer calls, updates EHR/RCM systems in real time, and cuts manual work by 70%. HIPAA-compliant and built for healthcare RCM teams. |
Customer support (Front desk, Tier 1); Inbound call center services; Technical support services (Tier 1-3); IT support services; Social media customer services; CX services; AI-powered support teams; System setup and Integration; Reception desk services; Back-office services (data entry, content moderation & enrichment); KYC & ID verification; Data annotation; Staff augmentation (web & software developers, UX/UI designers, QA)
| Droidal Voice AI Agent automates patient and payer communication across core revenue cycle workflows, including appointment scheduling, insurance verification, benefit collection, prior authorization calls, claim status follow ups, and payment reminders. It captures accurate information through natural voice interactions, documents every call, and updates EHR and RCM systems in real time. The platform operates continuously, supports multilingual communication, maintains HIPAA compliance, and scales easily across clinics, hospitals, and enterprise revenue cycle teams. |
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