Hetzner Online AG vs Scaleway: What are the differences?

Introduction

In this comparison, we will highlight the key differences between Hetzner Online AG and Scaleway, two prominent hosting providers in the market.

1. Pricing and Plans: Hetzner Online AG offers a wide range of hosting plans at competitive prices, with options for dedicated servers, cloud hosting, and virtual private servers (VPS). Their pricing is straightforward, and they do not charge for traffic within the same data center. On the other hand, Scaleway provides cost-effective options with hourly billing for their cloud instances, making it suitable for flexible workloads and better control over costs.

2. Data Center Locations: The availability of data center locations is an important factor to consider when choosing a hosting provider. Hetzner Online AG has several data centers spread across Europe, including in Germany and Finland. In contrast, Scaleway has data centers located in France, the Netherlands, and Poland, which may suit customers looking for specific geographic regions.

3. Infrastructure and Services: Hetzner Online AG maintains a strong focus on dedicated servers and cloud hosting, providing reliable and powerful infrastructure solutions for businesses and developers. They offer a wide range of products, including high-performance storage servers and tailor-made solutions for specific requirements. Scaleway, on the other hand, specializes in cloud infrastructure and provides a comprehensive ecosystem with cloud instances, load balancers, storage, and container services.

4. Scalability and Flexibility: Both Hetzner Online AG and Scaleway offer scalable hosting solutions, but the approach may vary. Hetzner Online AG focuses more on traditional dedicated servers and VPS, which can be scaled up or down as per the requirements. Scaleway, with its cloud infrastructure, offers the advantage of quick scalability and flexibility with the ability to provision cloud instances on-demand and adjust resources in real-time.

5. Customer Support: Hetzner Online AG is known for its comprehensive customer support, offering 24/7 assistance via multiple channels, including live chat, email, and phone support. They have a knowledgeable support team that helps customers with their technical queries. Scaleway, meanwhile, provides support through their community forum, ticketing system, and a dedicated knowledge base. While they offer excellent self-help resources, the availability of direct support options like live chat may vary depending on the chosen plan.

6. Additional Features and Offerings: Hetzner Online AG offers various additional features, such as managed backup solutions, domain registration services, and SSL certificates, to enhance their hosting packages. Scaleway, on the other hand, provides additional offerings like object storage, Kubernetes as a Service, container registry, and managed databases, which can further extend the capabilities of their cloud infrastructure.

In summary, Hetzner Online AG and Scaleway differentiate themselves in terms of pricing plans, data center locations, infrastructure focus, scalability options, customer support, and additional features. Depending on specific needs and preferences, businesses and developers can choose the provider that aligns best with their requirements.