WalkMeWhat is WalkMe?
WalkMe enables website owners and app developers to easily create multiple interactive on-screen Walk-Thru’s that help users to quickly and easily complete even the most complex tasks.
WalkMe is a tool in the Customer Support category of a tech stack.
Key Features
Using WalkMe's advanced Editor, you can create Walk-Thrus within minutes, without any technical knowledge, all by using a simple point-and-click interface.WalkMe supports all major browsers.Welcome Screen- Customize your welcome screen to greet your user to your Walk-ThruAuto Start- Automatically play your Walk-Thru upon site entranceRedirect- Redirect your user’s browser to any URL in your websiteSkip First Step- Guide users directly to your second step, instantlyBranched Walk-Thrus- Using the branching option, WalkMe allows you to create branched Walk-Thrus that can cover any possible business process.Customized Balloons and PlayerCreate your Walk-Thrus in numerous languagesFull API- WalkMe delivers a full API, which allows you to utilize your imagination. Play your Walk-Thrus using your own buttons or links.Balloon Position- Set your instruction balloons for your Walk-Thru in different locations on the website.Timing Options- Customize the amount of time you would like to delay and display your step during the Walk-Thru playback.Skippable- Allow your users to skip steps without harming the Walk-Thru process.Advanced Settings- Set your Walk-Thru to seek out specific UI elements associated with a specific step according to specific parameters.Step Triggers- In order to support any possible business process, the WalkMe Editor delivers a set of step triggers, which allows you to specify when a step is finished and when it is time to advance to the next step.Analytics- WalkMe allows you to track your Walk-Thru statistics with its Analytics platform
WalkMe Pros & Cons
Pros of WalkMe
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Cons of WalkMe
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WalkMe Alternatives & Comparisons
What are some alternatives to WalkMe?
Pendo
Use Pendo to create more engaging products. With absolutely no coding, understand everything your customers do in your product and use in-app messages to increase engagement.
Appcues
Improve customer engagement by creating in-app experiences for user onboarding, feature activation & more without bugging your dev team.
Whatfix
It is a leading digital adoption platform that helps companies provide intuitive onboarding, and effective training and support. Its contextual and personalized in-app content drives-up user productivity and engagement.
Userlane
Userlane leads every user through all processes and shows them step-by-step where to click within the software in real-time, just as a GPS navigation system in cars advises drivers how to optimally reach any destination turn-by-turn.
