Convoy

Convoy is a simple way to connect clients needing in-home technical support with tech-savvy specialists ready to put their existing skill set to work. Clients begin by identifying their need: training, help fixing a problem, or assistance setting up a new device. During signup, both clients and specialists list and describe their devices, and either select availability (specialists) or schedule an appointment (clients). Once the client preauthorizes the service fee, their appointment is confirmed and Convoy matches them with a qualified specialist.