What is Intercom?
Who uses Intercom?
Intercom Integrations
Here are some stack decisions, common use cases and reviews by companies and developers who chose Intercom in their tech stack.
I am looking for a website chatbot that only acts based on predefined options. I believe that with Intercom, you cannot block inbound messages? Which tool do you think works best with this requirement?
Does Segment have one set of code that would integrate Intercom and Amplitude? Or do I have to code in all 3 of them? Do you think it's necessary to have all three for a startup? (Im new here.. and new in the tech world too.)
Sometimes #ad-blocking addons can cause a real headache when working with JavaScript apps. Onboarding assistants (Appcues + elevio ), chat (Intercom) and product usage insight (Hotjar) have all landed on their blacklists. I guess there is a perfectly good reason for this that I just don't know.
In order to fix this, we had to set up our own content delivery service. We chose Amazon CloudFront and Amazon S3 to do the job because it has a good synergy with Heroku PaaS we are already using.
Blog Posts
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Intercom's Features
- Live customer data
- Rich user and company profiles
- Real-time customer segments
- Email and in-app messages
- Auto-messages based on time or behavior
- Custom email templates
- Rich, personalized message composer
- Performance metrics
- Event tracking
- A/B testing
- Web & mobile compatibility
- APIs and webhooks
