Intercom vs MailChimp: What are the differences?
Intercom: A fundamentally new way to communicate with your customers. Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email; MailChimp: Easy email newsletters. MailChimp helps you design email newsletters, share them on social networks, integrate with services you already use, and track your results. It's like your own personal publishing platform.
Intercom and MailChimp are primarily classified as "Engagement/Lifecycle Marketing" and "Email Marketing" tools respectively.
Some of the features offered by Intercom are:
- Live customer data
- Rich user and company profiles
- Real-time customer segments
On the other hand, MailChimp provides the following key features:
- Facebook Integration
- AutoConnect Templates
- Full Featured API
"Know who your users are", "Auto-messaging" and "In-app messaging as well as email" are the key factors why developers consider Intercom; whereas "Smooth setup & ui", "Mailing list" and "Robust e-mail creation" are the primary reasons why MailChimp is favored.
Rainist, Typeform, and OpenGov are some of the popular companies that use MailChimp, whereas Intercom is used by StackShare, Heroku, and Product Hunt. MailChimp has a broader approval, being mentioned in 1666 company stacks & 668 developers stacks; compared to Intercom, which is listed in 1411 company stacks and 217 developer stacks.
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