Talk to mobile users inside your app. Used by m-commerce, SAAS and Subscription services, and mobile hardware companies to increase retention and in-app sales, and get fewer support tickets. Help users help themselves with in-app helpdesk, use live chat to answer questions immediately, and push notifications bring users back.
- Live for iPhone, iPad or Android- Plug and play in 15 minutes for your iPhone, iPad and Android app(s).
- Know your users- See account info, device, OS, app version, location and past chat transcripts.
- Re-engage users- Notify users of changes, fixes & updates while they are away
- Your entire knowledgebase, fully searchable. Answers are instantly available
- An in-app feedback form , where they can voice their frustration instead of giving you a negative appstore rating
- Push notifications when their questions are answered, either by a human, or with a new article.