HipmobWhat is Hipmob?
Talk to mobile users inside your app. Used by m-commerce, SAAS and Subscription services, and mobile hardware companies to increase retention and in-app sales, and get fewer support tickets. Help users help themselves with in-app helpdesk, use live chat to answer questions immediately, and push notifications bring users back.
Hipmob is a tool in the Customer Support category of a tech stack.
Key Features
Live for iPhone, iPad or Android- Plug and play in 15 minutes for your iPhone, iPad and Android app(s).Know your users- See account info, device, OS, app version, location and past chat transcripts.Re-engage users- Notify users of changes, fixes & updates while they are awayYour entire knowledgebase, fully searchable. Answers are instantly availableAn in-app feedback form , where they can voice their frustration instead of giving you a negative appstore ratingPush notifications when their questions are answered, either by a human, or with a new article.
Hipmob Pros & Cons
Pros of Hipmob
- ✓IOS and Android
- ✓Push notifications
- ✓Re-engage users
- ✓Fully searchable
Cons of Hipmob
No cons listed yet.
Hipmob Alternatives & Comparisons
What are some alternatives to Hipmob?
Helpshift
Helpshift delivers scalable customer service in your mobile apps and mobile websites. CRM for mobile enabling customer conversations inside your app.
SupportKit
SupportKit adds beautifully simple messaging to your app to keep your users engaged and coming back.
HelpSite
It is easy-to-use hosted knowledge base software for creating an awesome support & FAQ site for your business.
HelpStack
HelpStack helps iOS developers to setup support interface for their customers to reach out and provide feedback. Being open-source, developers can customize the look and feel of the helpdesk within their app. Also, the iOS developers can easily collaborate to enhance its capabilities.
