Hipmob vs Cisco Emergency Responder | What are the differences? | StackShare

Cisco Emergency Responder vs Hipmob

Overview

Hipmob

Stacks9

Followers12

Votes9

Cisco Emergency Responder

Stacks0

Followers2

Votes0

Cisco Emergency Responder vs Hipmob: What are the differences?

Cisco Emergency Responder: Enhance the existing emergency 9-1-1 functionality offered by Cisco Unified Communications Manager. It assures that Cisco Unified Communications Manager will send emergency calls to the appropriate Public Safety Answering Point (PSAP) for the caller's location, and that the PSAP can identify the caller's location and return the call if necessary; Hipmob: In-App Mobile Live Chat and Helpdesk. Talk to mobile users inside your app. Used by m-commerce, SAAS and Subscription services, and mobile hardware companies to increase retention and in-app sales, and get fewer support tickets. Help users help themselves with in-app helpdesk, use live chat to answer questions immediately, and push notifications bring users back.

Cisco Emergency Responder and Hipmob can be categorized as "Mobile Customer Support" tools.

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Detailed Comparison

Hipmob	Cisco Emergency Responder
Talk to mobile users inside your app. Used by m-commerce, SAAS and Subscription services, and mobile hardware companies to increase retention and in-app sales, and get fewer support tickets. Help users help themselves with in-app helpdesk, use live chat to answer questions immediately, and push notifications bring users back.	It assures that Cisco Unified Communications Manager will send emergency calls to the appropriate Public Safety Answering Point (PSAP) for the caller's location, and that the PSAP can identify the caller's location and return the call if necessary.
Live for iPhone, iPad or Android- Plug and play in 15 minutes for your iPhone, iPad and Android app(s).;Know your users- See account info, device, OS, app version, location and past chat transcripts.;Re-engage users- Notify users of changes, fixes & updates while they are away;Your entire knowledgebase, fully searchable. Answers are instantly available;An in-app feedback form , where they can voice their frustration instead of giving you a negative appstore rating;Push notifications when their questions are answered, either by a human, or with a new article.	-
Statistics
Stacks 9	Stacks 0
Followers 12	Followers 2
Votes 9	Votes 0
Pros & Cons
Pros 4 IOS and Android 2 Re-engage users 2 Push notifications 1 Fully searchable	No community feedback yet
Integrations
Campfire HipChat Appcelerator Blogger Desk.com Highrise HockeyApp HubSpot Mailchimp Salesforce Sales Cloud	No integrations available

What are some alternatives to Hipmob, Cisco Emergency Responder?

Helpshift

Helpshift delivers scalable customer service in your mobile apps and mobile websites. CRM for mobile enabling customer conversations inside your app.

SupportKit

SupportKit adds beautifully simple messaging to your app to keep your users engaged and coming back.

HelpSite

It is easy-to-use hosted knowledge base software for creating an awesome support & FAQ site for your business.

HelpStack

HelpStack helps iOS developers to setup support interface for their customers to reach out and provide feedback. Being open-source, developers can customize the look and feel of the helpdesk within their app. Also, the iOS developers can easily collaborate to enhance its capabilities.