HelpshiftWhat is Helpshift?
Helpshift delivers scalable customer service in your mobile apps and mobile websites. CRM for mobile enabling customer conversations inside your app.
Helpshift is a tool in the Customer Support category of a tech stack.
Key Features
In-app MessagingBug SubmissionInternationalized Knowledge BaseWeb Support Portal--dedicated URL to serve as your website's Customer Service CenterFAQs--have a library of support solutions for your web and mobile UsersCanned Responses--easily submit pre-define responses in your Issue responses to UsersEmail Support--use your Helpshift email address to have email inquiries appear into your Helpshift Admin Panel
Helpshift Pros & Cons
Pros of Helpshift
- ✓In-app feedback
- ✓Email Support
- ✓In-app messaging
- ✓Keeps my users in the app!
- ✓Native mobile support
- ✓FAQs
- ✓Native app support
- ✓Review/Ratings Analytics
- ✓Unity3D Support
Cons of Helpshift
No cons listed yet.
Helpshift Alternatives & Comparisons
What are some alternatives to Helpshift?
SupportKit
SupportKit adds beautifully simple messaging to your app to keep your users engaged and coming back.
Hipmob
Talk to mobile users inside your app. Used by m-commerce, SAAS and Subscription services, and mobile hardware companies to increase retention and in-app sales, and get fewer support tickets. Help users help themselves with in-app helpdesk, use live chat to answer questions immediately, and push notifications bring users back.
HelpSite
It is easy-to-use hosted knowledge base software for creating an awesome support & FAQ site for your business.
HelpStack
HelpStack helps iOS developers to setup support interface for their customers to reach out and provide feedback. Being open-source, developers can customize the look and feel of the helpdesk within their app. Also, the iOS developers can easily collaborate to enhance its capabilities.
