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Helpshift

17
24
+ 1
22
SupportKit

10
15
+ 1
0
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Helpshift vs SupportKit: What are the differences?

What is Helpshift? Mobile in-app Support & help desk. Helpshift delivers scalable customer service in your mobile apps and mobile websites. CRM for mobile enabling customer conversations inside your app.

What is SupportKit? Message your iOS users directly from Slack. Beautifully simple in-app messaging. SupportKit adds beautifully simple messaging to your app to keep your users engaged and coming back.

Helpshift and SupportKit belong to "Mobile Customer Support" category of the tech stack.

Some of the features offered by Helpshift are:

  • In-app Messaging
  • Bug Submission
  • Internationalized Knowledge Base

On the other hand, SupportKit provides the following key features:

  • Support for Slack, Zendesk, or Email.
  • Automatically send targeted messages to your users to kickstart conversations
  • Start a conversation in your app that's as fun as texting a friend
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Pros of Helpshift
Pros of SupportKit
  • 4
    In-app feedback
  • 3
    In-app messaging
  • 3
    Native mobile support
  • 3
    Keeps my users in the app!
  • 3
    Email Support
  • 2
    FAQs
  • 2
    Native app support
  • 1
    Review/Ratings Analytics
  • 1
    Unity3D Support
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    What is Helpshift?

    Helpshift delivers scalable customer service in your mobile apps and mobile websites. CRM for mobile enabling customer conversations inside your app.

    What is SupportKit?

    SupportKit adds beautifully simple messaging to your app to keep your users engaged and coming back.

    Need advice about which tool to choose?Ask the StackShare community!

    What companies use Helpshift?
    What companies use SupportKit?
    See which teams inside your own company are using Helpshift or SupportKit.
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    What tools integrate with Helpshift?
    What tools integrate with SupportKit?

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    What are some alternatives to Helpshift and SupportKit?
    Zendesk
    Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
    Intercom
    Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.
    FreshDesk
    Freshdesk is an on demand customer support software that works across multiple support channels.
    Hipmob
    Talk to mobile users inside your app. Used by m-commerce, SAAS and Subscription services, and mobile hardware companies to increase retention and in-app sales, and get fewer support tickets. Help users help themselves with in-app helpdesk, use live chat to answer questions immediately, and push notifications bring users back.
    HelpSite
    It is easy-to-use hosted knowledge base software for creating an awesome support & FAQ site for your business.
    See all alternatives