Hipmob vs HelpStack

Overview

Hipmob

Stacks9

Followers12

Votes9

HelpStack

Stacks1

Followers4

Votes0

GitHub Stars477

Forks69

HelpStack vs Hipmob: What are the differences?

HelpStack: Open Source Mobile App Customer Support. HelpStack helps iOS developers to setup support interface for their customers to reach out and provide feedback. Being open-source, developers can customize the look and feel of the helpdesk within their app. Also, the iOS developers can easily collaborate to enhance its capabilities; Hipmob: In-App Mobile Live Chat and Helpdesk. Talk to mobile users inside your app. Used by m-commerce, SAAS and Subscription services, and mobile hardware companies to increase retention and in-app sales, and get fewer support tickets. Help users help themselves with in-app helpdesk, use live chat to answer questions immediately, and push notifications bring users back.

HelpStack and Hipmob can be categorized as "Mobile Customer Support" tools.

HelpStack is an open source tool with 486 GitHub stars and 73 GitHub forks. Here's a link to HelpStack's open source repository on GitHub.

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Detailed Comparison

Hipmob	HelpStack
Talk to mobile users inside your app. Used by m-commerce, SAAS and Subscription services, and mobile hardware companies to increase retention and in-app sales, and get fewer support tickets. Help users help themselves with in-app helpdesk, use live chat to answer questions immediately, and push notifications bring users back.	HelpStack helps iOS developers to setup support interface for their customers to reach out and provide feedback. Being open-source, developers can customize the look and feel of the helpdesk within their app. Also, the iOS developers can easily collaborate to enhance its capabilities.
Live for iPhone, iPad or Android- Plug and play in 15 minutes for your iPhone, iPad and Android app(s).;Know your users- See account info, device, OS, app version, location and past chat transcripts.;Re-engage users- Notify users of changes, fixes & updates while they are away;Your entire knowledgebase, fully searchable. Answers are instantly available;An in-app feedback form , where they can voice their frustration instead of giving you a negative appstore rating;Push notifications when their questions are answered, either by a human, or with a new article.	Embedded Knowledge Base articles, In app Customer support, Customization Support Interface
Statistics
GitHub Stars -	GitHub Stars 477
GitHub Forks -	GitHub Forks 69
Stacks 9	Stacks 1
Followers 12	Followers 4
Votes 9	Votes 0
Pros & Cons
Pros 4 IOS and Android 2 Re-engage users 2 Push notifications 1 Fully searchable	No community feedback yet
Integrations
Campfire HipChat Appcelerator Blogger Desk.com Highrise HockeyApp HubSpot Mailchimp Salesforce Sales Cloud	No integrations available

What are some alternatives to Hipmob, HelpStack?

Helpshift

Helpshift delivers scalable customer service in your mobile apps and mobile websites. CRM for mobile enabling customer conversations inside your app.

SupportKit

SupportKit adds beautifully simple messaging to your app to keep your users engaged and coming back.

HelpSite

It is easy-to-use hosted knowledge base software for creating an awesome support & FAQ site for your business.

Cisco Emergency Responder

It assures that Cisco Unified Communications Manager will send emergency calls to the appropriate Public Safety Answering Point (PSAP) for the caller's location, and that the PSAP can identify the caller's location and return the call if necessary.