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API StatusChangelog
Customer.io
ByCustomer.ioCustomer.io

Customer.io

#17in Marketing Automation
Stacks340Discussions2
Followers138
OverviewDiscussions2

What is Customer.io?

Customer engagement platform for tech savvy marketers sending personalized, data-driven marketing, product, and transactional messages. Ideal for mid-market SaaS, FinTech, EdTech, mobile apps, marketplaces companies, and more.

Customer.io is a tool in the Marketing Automation category of a tech stack.

Key Features

Data-driven segment builder updates in real-timeIntegrates with your preferred data warehouseTransactional, newsletters, and customer journeys in one platformNo-code visual workflow builderAndroid, iOS, Flutter, and React Native mobile SDKsMulti-channel messaging: Emails, rich push notifications, SMS, in-app messagesA/B and multivariate testingAd audience syncProgrammatically or manually export your customer dataManage leads and customers in one workspaceNo-code and HTML/CSS email builderMulti-language MessagesWebhooksAPIIndustry-leading email code editor

Customer.io Pros & Cons

Pros of Customer.io

  • ✓Behavior based emails
  • ✓Transactional emails
  • ✓Newsletter to user base

Cons of Customer.io

No cons listed yet.

Customer.io Alternatives & Comparisons

What are some alternatives to Customer.io?

Intercom

Intercom

Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.

Freshchat

Freshchat

Freshchat is a modern messaging software built for teams who want to ace customer conversations—marketing, sales, or support.

Braze

Braze

Braze is a comprehensive customer engagement platform that powers relevant and memorable experiences between consumers and the brands they love.

Pimcore

Pimcore

It is a software vendor for free and open-source customer experience management, digital asset management, product information management, multi-channel publishing and e-commerce software.

AutopilotHQ

AutopilotHQ

Autopilot’s intuitive drag and drop Journey canvas allows you to send the right message, on the right channel, at the right time. Automate your marketing, send personalized messages, build workflow and process in Salesforce, and more.

Drip

Drip

It is the first ECRM–an Ecommerce CRM designed for building personal and profitable relationships with your customers at scale. It uses customer insight, data, and smarter email marketing automation at scale. With the best customer experience, your brand will never blend in.

Customer.io Integrations

Popcorn Metrics, Woopra, KISSmetrics, Hull, Stitch and 7 more are some of the popular tools that integrate with Customer.io. Here's a list of all 12 tools that integrate with Customer.io.

Popcorn Metrics
Popcorn Metrics
Woopra
Woopra
KISSmetrics
KISSmetrics
Hull
Hull
Stitch
Stitch
Appcues
Appcues
Census
Census
Segment
Segment
Freshpaint
Freshpaint
PostHog
PostHog
Hightouch
Hightouch
Warmy
Warmy

Customer.io Discussions

Discover why developers choose Customer.io. Read real-world technical decisions and stack choices from the StackShare community.Showing 2 of 3 discussions.

Domonic Adams
Domonic Adams

Front End Engineer at StackShare

Aug 8, 2019

Needs adviceonCustomer.ioCustomer.ioSegmentSegment

Customer.io Segment #Sendgrid Prior to using customer.io to automate our email campaigns, we had been using a combination of sendgrid and an engineer to manually set up campaigns in Rails. Since we had already been using segment to handle our data for other applications, integrating with customer.io took only a few minutes. Building automated email campaigns to connect and engage with our audience is a simple point and click, rules-based workflow. Importing html for emails from sendgrid to customer.io was a snap and the UX of the drag and drop editor is virtually the same as we had grown accustomed to with #sendgrid. I like that this platform has a powerful segmentation tool, which allows us to use relevant customer data such as website interaction behavior to help us craft personalized campaigns to connect with our users.

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Dallas Peters
Dallas Peters

User Experience Designer at AmericanBibleSociety

Apr 7, 2016

Needs adviceonCustomer.ioCustomer.io

[Not currently used] We had hopes to employ this product as it has some very cool features. Customer.io

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