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Customer.io

Send email based on what people do (or don't do) on a web or mobile app.
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What is Customer.io?

Send segmented newsletters without bugging developers. Change transactional emails without re-deploying your app. Create lifecycle emails to activate more customers
Customer.io is a tool in the Engagement/Lifecycle Marketing category of a tech stack.

Who uses Customer.io?

Companies
203 companies reportedly use Customer.io in their tech stacks, including Accenture, Segment, and Trello.

Developers
44 developers on StackShare have stated that they use Customer.io.

Customer.io Integrations

Mixpanel, Segment, KISSmetrics, Woopra, and Stitch are some of the popular tools that integrate with Customer.io. Here's a list of all 11 tools that integrate with Customer.io.

Why developers like Customer.io?

Here鈥檚 a list of reasons why companies and developers use Customer.io
Public Decisions about Customer.io

Here are some stack decisions, common use cases and reviews by companies and developers who chose Customer.io in their tech stack.

Domonic Adams
Domonic Adams
Front End Engineer at Pill Club | 6 upvotes 20.5K views
Shared insights
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Customer.ioCustomer.ioSegmentSegment
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Customer.io Segment #Sendgrid Prior to using customer.io to automate our email campaigns, we had been using a combination of sendgrid and an engineer to manually set up campaigns in Rails. Since we had already been using segment to handle our data for other applications, integrating with customer.io took only a few minutes. Building automated email campaigns to connect and engage with our audience is a simple point and click, rules-based workflow. Importing html for emails from sendgrid to customer.io was a snap and the UX of the drag and drop editor is virtually the same as we had grown accustomed to with #sendgrid. I like that this platform has a powerful segmentation tool, which allows us to use relevant customer data such as website interaction behavior to help us craft personalized campaigns to connect with our users.

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Dallas Peters
Dallas Peters
User Experience Designer at AmericanBibleSociety | 1 upvotes 7.7K views

[Not currently used] We had hopes to employ this product as it has some very cool features. Customer.io

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Customer.io's Features

  • Segment in real-time with up to date data from your app. Email people who have spent at least $100 but haven't been back in a month.
  • Friendly editor lets anyone write emails
  • No lists to manage and you won't have to ask developers to export data for you.
  • Start a 5-email drip campaign automatically after someone is inactive for 30 days
  • Send a triggered email 47 minutes after someone abandons their cart
  • Track success by tying your emails to a conversion on your site
  • Send a one-time message to a customer tracking opens and clicks
  • Find out how people respond to the different types of emails you send
  • Check up on a customer by viewing site activity to see if they need help

Customer.io Alternatives & Comparisons

What are some alternatives to Customer.io?
Customer.io
Send segmented newsletters without bugging developers. Change transactional emails without re-deploying your app. Create lifecycle emails to activate more customers
Mixpanel
Mixpanel is an advanced analytics service that helps improve web and mobile applications by tracking how users interact & engage with them.
Android SDK
Android provides a rich application framework that allows you to build innovative apps and games for mobile devices in a Java language environment.
iOS
It is the operating system that presently powers many of the mobile devices, including the iPhone, iPad, and iPod Touch. It is designed to make your iPhone and iPad experience even faster, more responsive, and more delightful.
Drip
It is the first ECRM鈥揳n Ecommerce CRM designed for building personal and profitable relationships with your customers at scale. It uses customer insight, data, and smarter email marketing automation at scale. With the best customer experience, your brand will never blend in.
See all alternatives

Customer.io's Followers
68 developers follow Customer.io to keep up with related blogs and decisions.
Nils Stotz
Zach Porges
Gerardo Salandra
Birkir Veigarsson
Travis DeMeester
paul tucker
Chris Prinz
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