Twilio brings voice and messaging to your web and mobile applications.

What is Twilio?

Twilio offers developers a powerful API for phone services to make and receive phone calls, and send and receive text messages. Their product allows programmers to more easily integrate various communication methods into their software and programs.

Twilio is a tool in the Voice and SMS category of a tech stack.

Who Uses Twilio?

656 companies use Twilio including Airbnb, Uber, and reddit.

Twilio integrates with

Ansible, SendGrid, Sentry, Zendesk, and Google App Engine are some of the popular tools that integrate with Twilio. Here's a list of all 43 tools that integrate with Twilio.

Why people like Twilio

Here鈥檚 a list of reasons why companies and developers use Twilio.



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Here are some stack decisions and reviews by companies and developers who chose Twilio in their tech stack.

Julien DeFrance
Julien DeFrance
Full Stack Engineering Manager at ValiMail | 3 upvotes 5772 views
atSmartZip
SendGrid
Authy
Twilio Functions
Twilio
Nexmo
#Twilio
#SDK
#SMS
#VoiceAndSms

Nexmo vs Twilio ?

Back in the early days at SmartZip Analytics, that evaluation had - for whatever reason - been made by Product Management. Some developers might have been consulted, but we hadn't made the final call and some key engineering aspects of it were omitted.

When revamping the platform, I made sure to flip the decision process how it should be. Business provided an input but Engineering lead the way and has the final say on all implementation matters. My engineers and I decided on re-evaluating the criteria and vendor selection. Not only did we need SMS support, but were we not thinking about #VoiceAndSms support as the use cases evolved.

Also, on an engineering standpoint, SDK mattered. Nexmo didn't have any. Twilio did. No-one would ever want to re-build from scratch integration layers vendors should naturally come up with and provide their customers with.

Twilio won on all fronts. Including costs and implementation timelines. No-one even noticed the vendor switch.

Many years later, Twilio demonstrated its position as a leader by holding conferences in the Bay Area, announcing features like Twilio Functions. Even acquired Authy which we also used for 2FA. Twilio's growth has been amazing. Its recent acquisition of SendGrid continues to show it.

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Sebastian G臋bski
Sebastian G臋bski
CTO at Shedul/Fresha | 3 upvotes 1680 views
atFresha Engineering
Braintree
Twilio
Mandrill
Google Maps

We make sure to implement only the functionalities that are specific to our business domain (Beauty & Wellness) & use other services for functionalities we find generic or secondary (they do not make us stand out). We've picked the most stable & popular ones we could find for such purposes: Google Maps (for salon location maps), Mandrill (sending mail notifications), Twilio (sending SMS notifications) or Braintree (for payments).

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Kirill Shirinkin
Kirill Shirinkin
Cloud and DevOps Consultant at mkdev | 2 upvotes 2046 views
atmkdev
Twilio
Pusher
Mattermost

Recently we finished long research on chat tool for our students and mentors. In the end we picked Mattermost Team Edition as the cheapest and most feature complete option. We did consider building everything from scratch and use something like Pusher or Twilio on a backend, but then we would have to implement all the desktop and mobile clients and all the features oursevles. Mattermost gave us flexible API, lots of built in or easy to install integrations and future-proof feature set. We are still integrating it with our main platform but so far the team, existing mentors and students are very happy.

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Brandon Leonardo
Brandon Leonardo
Twilio

We use Twilio extensively for voice call routing, for texting. We, in fact, use it for MMS messaging as of recently...We do number masking. So the personal shopper never has your actual number, you call the Twilio number and it routes you intelligently to the customer. And vice-versa. Twilio

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Blair Anderson
Blair Anderson
Twilio

We proxy conversations between our user conversations to keep their numbers private. Twilio

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Twilio

Twilio is a service I have experimented with, and given a project with SMS requirements I would choose Twilio to support that. Twilio

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Twilio's Features

  • Phone- Phone Numbers API
  • Phone- Convert Text to Speech and Play Audio
  • Phone- Record Calls and Store Them
  • Phone- Create Conferences
  • Phone- API Queueing
  • Phone- Call Queues
  • Phone- Convert Speech to Text
  • Phone- Usage API
  • Phone- Status Callbacks and Logs
  • Phone- Global Reach
  • SMS- Supports Unicode
  • SMS- Message Queueing
  • SMS- Realtime API
  • SMS- Global Reach
  • SMS- Status Callbacks and Logs
  • SMS- Usage metering & API triggers
  • SMS- Voice Enabled Numbers
  • SMS- Short Codes
  • Two-factor authentication
  • Call tracking
  • Voice broadcasting
  • Cloud IVR
  • Mobile app distribution

Twilio's alternatives

  • Nexmo - API for SMS, Voice and Phone Verification
  • Plivo - API platform to build Voice & SMS Applications
  • MessageBird - Making business communications feel as natural as communicating with friends.
  • Tropo - Add Voice and SMS to Your Applications
  • BulkSMS - Cost-effective and reliable sending and receiving of SMS messages globally.

See all alternatives to Twilio

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