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Plivo vs Twilio: What are the differences?

Developers describe Plivo as "API platform to build Voice & SMS Applications". Plivo provides basic building block APIs in the form of Plivo XML and HTTP API, to create telephony apps, so developers can completely do away with learning the nitty-gritty of the telephony plumbing. On the other hand, Twilio is detailed as "Bring voice and messaging to your web and mobile applications". Twilio offers developers a powerful API for phone services to make and receive phone calls, and send and receive text messages. Their product allows programmers to more easily integrate various communication methods into their software and programs.

Plivo and Twilio can be primarily classified as "Voice and SMS" tools.

Some of the features offered by Plivo are:

  • Phone- Global
  • Phone- Local and Tollfree Numbers
  • Phone- Call routing, call forwarding, caller ID, call waiting, 3-way calling, redial, speed dial, mute, hold, etc

On the other hand, Twilio provides the following key features:

  • Phone- Phone Numbers API
  • Phone- Convert Text to Speech and Play Audio
  • Phone- Record Calls and Store Them

"SMS gateway" is the primary reason why developers consider Plivo over the competitors, whereas "Powerful, simple, and well documented api" was stated as the key factor in picking Twilio.

reddit, Instacart, and Lyft are some of the popular companies that use Twilio, whereas Plivo is used by Close, Crowdkeep, and Shiftmates. Twilio has a broader approval, being mentioned in 684 company stacks & 292 developers stacks; compared to Plivo, which is listed in 11 company stacks and 8 developer stacks.

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What is Plivo?

Plivo provides basic building block APIs in the form of Plivo XML and HTTP API, to create telephony apps, so developers can completely do away with learning the nitty-gritty of the telephony plumbing.

What is Twilio?

Twilio offers developers a powerful API for phone services to make and receive phone calls, and send and receive text messages. Their product allows programmers to more easily integrate various communication methods into their software and programs.

Want advice about which of these to choose?Ask the StackShare community!

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      What companies use Plivo?
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      What are some alternatives to Plivo and Twilio?
      Tropo
      Tropo is a powerful yet simple API that adds Voice and SMS support to the programming languages you already know.
      Nexmo
      Nexmo connects your apps directly to carriers around the world. Integrate SMS and Voice messages using one simple API. Use Nexmo Verity to register users, verify transactions, and implement two factor authentication.
      MessageBird
      At MessageBird we believe that communicating with a business should feel as natural as communicating with a friend. That's why our SMS, Voice and Conversations APIs continue to revolutionize company-customer interactions.
      Braze
      Braze is an engagement platform that empowers growth by helping marketing teams to build customer loyalty through mobile, omni channel customer experiences.
      Alexa
      It is a cloud-based voice service and the brain behind tens of millions of devices including the Echo family of devices, FireTV, Fire Tablet, and third-party devices. You can build voice experiences, or skills, that make everyday tasks faster, easier, and more delightful for customers.
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      What tools integrate with Plivo?
      What tools integrate with Twilio?
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        Decisions about Plivo and Twilio
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        Interest over time
        Reviews of Plivo and Twilio
        Review ofTwilioTwilio

        Twilio is by far the most complete solution for SMS, its API is extremely well structured. And its integration with rails is pretty straight forward.

        How developers use Plivo and Twilio
        Avatar of Instacart
        Instacart uses TwilioTwilio

        We use Twilio extensively for voice call routing, for texting. We, in fact, use it for MMS messaging as of recently...We do number masking. So the personal shopper never has your actual number, you call the Twilio number and it routes you intelligently to the customer. And vice-versa.

        Avatar of Kent Steiner
        Kent Steiner uses TwilioTwilio

        Twilio is a service I have experimented with, and given a project with SMS requirements I would choose Twilio to support that.

        Avatar of William Baker
        William Baker uses TwilioTwilio

        For my own phone forwarding system, SMS messaging, and will gladly build such systems for clients.

        Avatar of atandy
        atandy uses TwilioTwilio

        I set up text-message alerts to be sent to me when an error was raised on the web application.

        Avatar of Zachary Melacncon
        Zachary Melacncon uses TwilioTwilio

        Used with BlueMix NodeRed to build an application that sends a text when it's about to rain.

        Avatar of Andrew Fielding
        Andrew Fielding uses PlivoPlivo

        We use Plivo to support the text messaging function of our Helper web based application.

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