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Nexmo
Nexmo

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Twilio

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Nexmo vs Twilio: What are the differences?

Nexmo: API for SMS, Voice and Phone Verification. Nexmo connects your apps directly to carriers around the world. Integrate SMS and Voice messages using one simple API. Use Nexmo Verity to register users, verify transactions, and implement two factor authentication; Twilio: Bring voice and messaging to your web and mobile applications. Twilio offers developers a powerful API for phone services to make and receive phone calls, and send and receive text messages. Their product allows programmers to more easily integrate various communication methods into their software and programs.

Nexmo and Twilio can be primarily classified as "Voice and SMS" tools.

Some of the features offered by Nexmo are:

  • Inbound SMS
  • Outbound SMS
  • Outbound Text-To-Speech Calls

On the other hand, Twilio provides the following key features:

  • Phone- Phone Numbers API
  • Phone- Convert Text to Speech and Play Audio
  • Phone- Record Calls and Store Them

"For outbound and inbound SMS" is the primary reason why developers consider Nexmo over the competitors, whereas "Powerful, simple, and well documented api" was stated as the key factor in picking Twilio.

Airbnb, Uber Technologies, and reddit are some of the popular companies that use Twilio, whereas Nexmo is used by Airbnb, Viber, and Practo. Twilio has a broader approval, being mentioned in 691 company stacks & 305 developers stacks; compared to Nexmo, which is listed in 27 company stacks and 11 developer stacks.

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What is Nexmo?

Nexmo connects your apps directly to carriers around the world. Integrate SMS and Voice messages using one simple API. Use Nexmo Verity to register users, verify transactions, and implement two factor authentication.

What is Twilio?

Twilio offers developers a powerful API for phone services to make and receive phone calls, and send and receive text messages. Their product allows programmers to more easily integrate various communication methods into their software and programs.
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      What are some alternatives to Nexmo and Twilio?
      Plivo
      Plivo provides basic building block APIs in the form of Plivo XML and HTTP API, to create telephony apps, so developers can completely do away with learning the nitty-gritty of the telephony plumbing.
      Bandwidth
      A Communications Platform as a Service company offering a full suite of voice, messaging, and 9-1-1 APIs, all built atop the company's own all-IP voice network.
      Infobip
      It is a global leader in omnichannel engagement. We help our clients and partners overcome the complexity of consumer communications & grow their business.
      Clickatell
      It gives powers to chat commerce by helping you reach and engage customers through SMS, WhatsApp and other social channels.
      Alexa
      It is a cloud-based voice service and the brain behind tens of millions of devices including the Echo family of devices, FireTV, Fire Tablet, and third-party devices. You can build voice experiences, or skills, that make everyday tasks faster, easier, and more delightful for customers.
      See all alternatives
      Decisions about Nexmo and Twilio
      Julien DeFrance
      Julien DeFrance
      Principal Software Engineer at Tophatter · | 3 upvotes · 72.2K views
      atSmartZipSmartZip
      Nexmo
      Nexmo
      Twilio
      Twilio
      Twilio Functions
      Twilio Functions
      Authy
      Authy
      Twilio SendGrid
      Twilio SendGrid
      #VoiceAndSms
      #SMS
      #SDK
      #Twilio

      Nexmo vs Twilio ?

      Back in the early days at SmartZip Analytics, that evaluation had - for whatever reason - been made by Product Management. Some developers might have been consulted, but we hadn't made the final call and some key engineering aspects of it were omitted.

      When revamping the platform, I made sure to flip the decision process how it should be. Business provided an input but Engineering lead the way and has the final say on all implementation matters. My engineers and I decided on re-evaluating the criteria and vendor selection. Not only did we need SMS support, but were we not thinking about #VoiceAndSms support as the use cases evolved.

      Also, on an engineering standpoint, SDK mattered. Nexmo didn't have any. Twilio did. No-one would ever want to re-build from scratch integration layers vendors should naturally come up with and provide their customers with.

      Twilio won on all fronts. Including costs and implementation timelines. No-one even noticed the vendor switch.

      Many years later, Twilio demonstrated its position as a leader by holding conferences in the Bay Area, announcing features like Twilio Functions. Even acquired Authy which we also used for 2FA. Twilio's growth has been amazing. Its recent acquisition of SendGrid continues to show it.

      See more
      Interest over time
      Reviews of Nexmo and Twilio
      Avatar of raycheung
      Software Developer at Segantii Capital Management
      Review ofNexmoNexmo

      It just works as expected within minutes -- you get both outbound/inbound messages, with delivery receipts or incoming callbacks -- all working in the easiest form.

      Review ofTwilioTwilio

      Twilio is by far the most complete solution for SMS, its API is extremely well structured. And its integration with rails is pretty straight forward.

      How developers use Nexmo and Twilio
      Avatar of Kalibrr
      Kalibrr uses NexmoNexmo

      We fall back to Nexmo when Chikka (https://api.chikka.com) and Semaphore (http://semaphore.co) have downtime or deliverability problems. Chikka and Semaphore are local (Philippine) SMS APIs handled by SMART and Globe, respectively, and report higher deliverability rates than Nexmo (at lower cost).

      Avatar of Instacart
      Instacart uses TwilioTwilio

      We use Twilio extensively for voice call routing, for texting. We, in fact, use it for MMS messaging as of recently...We do number masking. So the personal shopper never has your actual number, you call the Twilio number and it routes you intelligently to the customer. And vice-versa.

      Avatar of Kent Steiner
      Kent Steiner uses TwilioTwilio

      Twilio is a service I have experimented with, and given a project with SMS requirements I would choose Twilio to support that.

      Avatar of William Baker
      William Baker uses TwilioTwilio

      For my own phone forwarding system, SMS messaging, and will gladly build such systems for clients.

      Avatar of atandy
      atandy uses TwilioTwilio

      I set up text-message alerts to be sent to me when an error was raised on the web application.

      Avatar of Zachary Melacncon
      Zachary Melacncon uses TwilioTwilio

      Used with BlueMix NodeRed to build an application that sends a text when it's about to rain.

      Avatar of Harba
      Harba uses NexmoNexmo

      SMS sending for harbour masters and sailors.

      How much does Nexmo cost?
      How much does Twilio cost?