Compare Customer.io to these popular alternatives based on real-world usage and developer feedback.

Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.

Freshchat is a modern messaging software built for teams who want to ace customer conversations—marketing, sales, or support.

Braze is a comprehensive customer engagement platform that powers relevant and memorable experiences between consumers and the brands they love.

It is a software vendor for free and open-source customer experience management, digital asset management, product information management, multi-channel publishing and e-commerce software.

Autopilot’s intuitive drag and drop Journey canvas allows you to send the right message, on the right channel, at the right time. Automate your marketing, send personalized messages, build workflow and process in Salesforce, and more.

It is the first ECRM–an Ecommerce CRM designed for building personal and profitable relationships with your customers at scale. It uses customer insight, data, and smarter email marketing automation at scale. With the best customer experience, your brand will never blend in.

It is a mobile engagement platform that helps forward-looking brands like Grab, Tinder, and Tesco meet the real-time needs of their customers.

It is a free and easy-to-use tool for businesses and organizations to manage their online presence across Google, including Search and Maps. If you verify and edit your business information, you can both help customers find your business and tell them your story.

It is a live chat service which allows you to communicate with your customers easily, also with the help of chatbots. It is designed specifically for the WordPress community.

Vero is an event-driven email marketing platform for engineering, marketing, and product teams - it gives you the visibility and clarity to help you collaborate and move faster in designing and sending emails using real-time customer data.

It empowers digital marketing leaders and business owners with the only #omnichannel customer engagement platform built to accelerate business outcomes.

It is a personalization and engagement solution for businesses and organizations designed to improve sales and drive customer engagement throughout their whole experience.

Threads is an extremely flexible and powerful way to engage customers by building workflows and sending triggered emails.

It helps B2B marketers drive new business & expand relationships with high-value accounts by orchestrating human connection at scale.

It offers an omni-channel live chat and AI-powered chatbots to generate more leads for your business and/or delight your customers with advanced customer service.

It is a lead generation platform. Lead generation doesn’t have to be painful. Drive growth with targeted Sales leads and increase sales by quickly finding, connecting and engaging with qualified prospects.

A data-driven marketing technology company that helps brands acquire more customers, retain them for longer and grow their value.

PersistIQ is an all-in-one outbound sales platform. Sales teams use PersistIQ to turn cold leads into sales opportunities.

Turn trial users into paid users & inactive users into engaged users with targeted, behavior-driven lifecycle messaging.

It helps new brands and startups build an audience while they focus on building a product

It makes it easy to keep and manage a changelog for your products. Keep your users up to date and engaged with every update your team ships.

It is a conversational lead generation platform. Leadoo helps companies to convert more leads from website visitors.

Dashly platform helps SaaS companies improve communications with their customers. Convert website traffic through every step of the funnel and reactivate inactive users with live chat, bots, and targeted messages.

Saastoast sends real-time push notifications for key SaaS events, trial signups, upgrades, feature usage, churn risks, and more, keeping founders motivated and customer-centric by showing momentum as it happens.

Automate SEO and optimize inventory for your Shopify store with noryX, AI-powered tools for amplifying brand visibility and growth. Install now!

Chatix is an all-in-one WhatsApp support widget for chat support, order updates, COD verification, and abandoned cart recovery. Chatix manages multi-agent chats, online hours, and WhatsApp API automation for marketing and promotions. It is perfect for Shopify stores wanting faster support, higher conversions, and better customer communication.

Schedule multiple posts at once with AI automation. Connect Instagram, Twitter, TikTok, LinkedIn & more. Smart scheduling, analytics, and team collaboration.

Generate scroll-stopping social media content in seconds—powered by AI, designed for your brand, and built to drive engagement.

A modular, self-funded rewards platform that boosts engagement, retention, and performance through intelligent, gamified, incentives—no costly funding burden required.

Build your marketing links the same way you think. Describe your marketing activity and you are done. Our tool takes your intent and builds UTM tags that use industry best practices and remain consistent across users and campaigns. Free to use, no sign up required.

Launchli analyzes your product and distributes on-brand content everywhere so you can focus on building.

Join 5,000+ Manufacturers Conquering Global Markets. AI scans custom data & 100+ local sources for prospects, automates with EDM/social/voice.

Increase website traffic with AI SEO. Boost organic traffic from Google, ChatGPT, Claude, Perplexity by creating content and building backlinks

SendroAI is an AI-powered email marketing platform designed for inside sales and SDR teams. It enables businesses to scale personalized outreach with intelligent automation. From A–Z email testing and multilingual campaigns to AI-driven research and self-learning algorithms, SendroAI ensures every message resonates with your prospect. The platform delivers real-time analytics, adaptive sequencing, and campaign intelligence to help teams send 20–100 hyper-personalized emails daily—without losing the human touch.

It is a WhatsApp first, omni-channel engagement platform to attract and re-engage prospects, sell instantly to customers and delight customers through contextual engagement

It helps marketers get the right information in front of the right website visitors and persuade them to take action. With Mulch you: Pull marketing assets from anywhere on-site and make them clearly visible Serve up offers, event information, newsletter sign-up Ask visitors about preferences and intent to help you further personalize experiences Accelerate prospects through the sales cycle Mulch is an easy add-on to your website with Wordpress and other CMS plugins and it’s free (no credit card needed).

Enrich your web application with interactive guides, hints, tips & tricks, and customer feedback without coding.

It is a conversion optimization tool to convert visitors into customers, grow your mailing list, and increase your sales.

Cross-channel customer engagement platform enabling teams to improve engagement, reduce churn, increase trial conversions and revenue.

It is an all-in-one lead generation and sales acceleration service that helps automate customer acquisition with data-driven experiments, making failure impossible.

It simplifies customer data analysis, marketing and support. Our integrated crm, email marketing, live chat, feedback and more allows you to capture, engage and retain your customers from one single dashboard.

It is an open-source omni-channel customer messaging platform. It makes it easy for you to connect with your users through Emails, SMS, Slack, and many other channels. It also includes a no-code customer journey builder with which you can create visual flows describing how, when, and where customers should receive messages.

It claims to be a modern multichannel customer support platform. Core features include live chat tool and cobrowsing that adds a personal touch to your service. It’s easy to install and use and has useful features like proactive chat invitations, real-time visitor list, typing insights, saved replies and more. The design can be customized as per your business needs.

It is a developer-centric, open-source, omni-channel customer engagement platform. It shares the value proposition of other omni-channel customer engagement platforms.