Alternatives to Customer.io logo

Alternatives to Customer.io

Mixpanel, Android SDK, iOS, Drip, and Intercom are the most popular alternatives and competitors to Customer.io.
333
133
+ 1
33

What is Customer.io and what are its top alternatives?

Customer engagement platform for tech savvy marketers sending personalized, data-driven marketing, product, and transactional messages. Ideal for mid-market SaaS, FinTech, EdTech, mobile apps, marketplaces companies, and more.
Customer.io is a tool in the Engagement/Lifecycle Marketing category of a tech stack.

Top Alternatives to Customer.io

  • Mixpanel
    Mixpanel

    Mixpanel helps companies build better products through data. With our powerful, self-serve product analytics solution, teams can easily analyze how and why people engage, convert, and retain to improve their user experience. ...

  • Android SDK
    Android SDK

    Android provides a rich application framework that allows you to build innovative apps and games for mobile devices in a Java language environment. ...

  • iOS
    iOS

    It is the operating system that presently powers many of the mobile devices, including the iPhone, iPad, and iPod Touch. It is designed to make your iPhone and iPad experience even faster, more responsive, and more delightful. ...

  • Drip
    Drip

    It is the first ECRM–an Ecommerce CRM designed for building personal and profitable relationships with your customers at scale. It uses customer insight, data, and smarter email marketing automation at scale. With the best customer experience, your brand will never blend in. ...

  • Intercom
    Intercom

    Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email. ...

  • Mailchimp
    Mailchimp

    MailChimp helps you design email newsletters, share them on social networks, integrate with services you already use, and track your results. It's like your own personal publishing platform. ...

  • HubSpot
    HubSpot

    Attract, convert, close and delight customers with HubSpot’s complete set of marketing tools. HubSpot all-in-one marketing software helps more than 12,000 companies in 56 countries attract leads and convert them into customers. ...

  • ActiveCampaign
    ActiveCampaign

    Recognized as the leader in the marketing and sales automation for small businesses, ActiveCampaign helps over 70k growing businesses meaningfully connect and engage with their customers with personalized, intelligence-driven messages. ...

Customer.io alternatives & related posts

Mixpanel logo

Mixpanel

7.1K
3.7K
438
Powerful, self-serve product analytics to help you convert, engage, and retain more users
7.1K
3.7K
+ 1
438
PROS OF MIXPANEL
  • 144
    Great visualization ui
  • 108
    Easy integration
  • 78
    Great funnel funcionality
  • 58
    Free
  • 22
    A wide range of tools
  • 15
    Powerful Graph Search
  • 11
    Responsive Customer Support
  • 2
    Nice reporting
CONS OF MIXPANEL
  • 2
    Messaging (notification, email) features are weak
  • 2
    Paid plans can get expensive
  • 1
    Limited dashboard capabilities

related Mixpanel posts

Max Musing
Founder & CEO at BaseDash · | 8 upvotes · 353.3K views

Functionally, Amplitude and Mixpanel are incredibly similar. They both offer almost all the same functionality around tracking and visualizing user actions for analytics. You can track A/B test results in both. We ended up going with Amplitude at BaseDash because it has a more generous free tier for our uses (10 million actions per month, versus Mixpanel's 1000 monthly tracked users).

Segment isn't meant to compete with these tools, but instead acts as an API to send actions to them, and other analytics tools. If you're just sending event data to one of these tools, you probably don't need Segment. If you're using other analytics tools like Google Analytics and FullStory, Segment makes it easy to send events to all your tools at once.

See more
Yasmine de Aranda
Chief Growth Officer at Huddol · | 7 upvotes · 373.6K views

Hi there, we are a seed-stage startup in the personal development space. I am looking at building the marketing stack tool to have an accurate view of the user experience from acquisition through to adoption and retention for our upcoming React Native Mobile app. We qualify for the startup program of Segment and Mixpanel, which seems like a good option to get rolling and scale for free to learn how our current 60K free members will interact in the new subscription-based platform. I was considering AppsFlyer for attribution, and I am now looking at an affordable yet scalable Mobile Marketing tool vs. building in-house. Braze looks great, so does Leanplum, but the price points are 30K to start, which we can't do. I looked at OneSignal, but it doesn't have user flow visualization. I am now looking into Urban Airship and Iterable. Any advice would be much appreciated!

See more
Android SDK logo

Android SDK

26.8K
20.4K
799
An SDK that provides you the API libraries and developer tools necessary to build, test, and debug apps...
26.8K
20.4K
+ 1
799
PROS OF ANDROID SDK
  • 289
    Android development
  • 155
    Necessary for android
  • 128
    Android studio
  • 86
    Mobile framework
  • 82
    Backed by google
  • 27
    Platform-tools
  • 21
    Eclipse + adt plugin
  • 5
    Powerful, simple, one stop environment
  • 3
    Free
  • 3
    Больно
CONS OF ANDROID SDK
    Be the first to leave a con

    related Android SDK posts

    Jesus Dario Rivera Rubio
    Telecomm Engineering at Netbeast · | 10 upvotes · 1.2M views

    We are using React Native in #SmartHome to share the business logic between Android and iOS team and approach users with a unique brand experience. The drawback is that we require lots of native Android SDK and Objective-C modules, so a good part of the invested time is there. The gain for a app that relies less on native communication, sensors and OS tools should be even higher.

    Also it helps us set different testing stages: we use Travis CI for the javascript (business logic), Bitrise to run build tests and @Detox for #end2end automated user tests.

    We use a microservices structure on top of Zeit's @now that read from firebase. We use JWT auth to authenticate requests among services and from users, following GitHub philosophy of using the same infrastructure than its API consumers. Firebase is used mainly as a key-value store between services and as a backup database for users. We also use its authentication mechanisms.

    You can be super locked-in if you also rely on it's analytics, but we use Amplitude for that, which offers us great insights. Intercom for communications with end-user and Mailjet for marketing.

    See more
    Sezgi Ulucam
    Developer Advocate at Hasura · | 7 upvotes · 955.9K views

    I've recently switched to using Expo for initializing and developing my React Native apps. Compared to React Native CLI, it's so much easier to get set up and going. Setting up and maintaining Android Studio, Android SDK, and virtual devices used to be such a headache. Thanks to Expo, I can now test my apps directly on my Android phone, just by installing the Expo app. I still use Xcode Simulator for iOS testing, since I don't have an iPhone, but that's easy anyway. The big win for me with Expo is ease of Android testing.

    The Expo SDK also provides convenient features like Facebook login, MapView, push notifications, and many others. https://docs.expo.io/versions/v31.0.0/sdk/

    See more
    iOS logo

    iOS

    1.9K
    1.5K
    4
    A mobile operating system by Apple
    1.9K
    1.5K
    + 1
    4
    PROS OF IOS
    • 2
      Integrated with other Apple products
    • 1
      Privacy
    • 1
      Apple
    CONS OF IOS
      Be the first to leave a con

      related iOS posts

      Hello,

      We're just brainstorming for the moment and we have a few questions.

      We have an idea for an app that we want to develop, here are the prerequisites:

      1) cross-platform (iOS, Android, and website);

      2) as easy to maintain as possible / well documented / widely used;

      3) Visual Studio Code and Copilot compatible;

      4) Text to speech;

      5) Speech recognition;

      6) Running in background (screen off with TTS and speech recognition);

      7) could be using TypeScript;

      8) Monetized through ad and in-App payment for premium version;

      9) Display on lock screen (Android only I guess)

      So what would you recommend?

      I've been trying to review the options available, and I've considered:

      • NativeScript

      • React Native

      • Flutter

      • Any other?

      Thanks in advance for your help, and I'm open to any comments.

      See more
      Drip logo

      Drip

      63
      50
      0
      Ecommerce CRM designed for building personal and profitable relationships
      63
      50
      + 1
      0
      PROS OF DRIP
      • 0
        <a href="https://staysuperfit.com/">Very Easy</a>
      CONS OF DRIP
        Be the first to leave a con

        related Drip posts

        Intercom logo

        Intercom

        6.7K
        3.2K
        604
        A fundamentally new way to communicate with your customers
        6.7K
        3.2K
        + 1
        604
        PROS OF INTERCOM
        • 169
          Know who your users are
        • 115
          Auto-messaging
        • 107
          In-app messaging as well as email
        • 88
          Customer support
        • 68
          Usage tracking
        • 18
          Great Blog
        • 11
          Organized engagement, great ui & service
        • 9
          Direct chat with customers on your site
        • 4
          Very helpful
        • 3
          Onboarding new users
        • 2
          Tirman
        • 2
          No Mac app
        • 2
          Free tier
        • 2
          Filter and segment users
        • 2
          Github integration
        • 2
          Very Useful
        CONS OF INTERCOM
        • 7
          Changes pricing model all the time

        related Intercom posts

        Kirill Shirinkin
        Cloud and DevOps Consultant at mkdev · | 12 upvotes · 684.4K views

        As a small startup we are very conscious about picking up the tools we use to run the project. After suffering with a mess of using at the same time Trello , Slack , Telegram and what not, we arrived at a small set of tools that cover all our current needs. For product management, file sharing, team communication etc we chose Basecamp and couldn't be more happy about it. For Customer Support and Sales Intercom works amazingly well. We are using MailChimp for email marketing since over 4 years and it still covers all our needs. Then on payment side combination of Stripe and Octobat helps us to process all the payments and generate compliant invoices. On techie side we use Rollbar and GitLab (for both code and CI). For corporate email we picked G Suite. That all costs us in total around 300$ a month, which is quite okay.

        See more
        Tim Nolet

        Vue.js Intercom JavaScript Node.js vuex Vue Router

        My SaaS recently switched to Intercom for all customer support and communication. To get the most out of Intercom, you need to integrate it with your app. This means instrumenting some code and tweaking some bits of your app's navigation. Checkly is a 100% Vue.js app, so in this post we'll look at the following:

        • Identifying a user with some handy attributes
        • Getting page views right with Vue Router
        • Sending events with Vuex
        • Some nice things you can now do in Intercom

        After finishing this integration, you can actively segment your customers into trial, lapsed, active etc. etc.

        See more
        Mailchimp logo

        Mailchimp

        22.5K
        12.4K
        1.2K
        Easy email newsletters
        22.5K
        12.4K
        + 1
        1.2K
        PROS OF MAILCHIMP
        • 259
          Smooth setup & ui
        • 248
          Mailing list
        • 148
          Robust e-mail creation
        • 120
          Integrates with a lot of external services
        • 109
          Custom templates
        • 59
          Free tier
        • 49
          Great api
        • 42
          Great UI
        • 33
          A/B Testing Subject Lines
        • 30
          Broad feature set
        • 11
          Subscriber Analytics
        • 9
          Great interface. The standard for email marketing
        • 8
          Great documentation
        • 8
          Mandrill integration
        • 7
          Segmentation
        • 6
          Best deliverability; helps you be the good guy
        • 5
          Facebook Integration
        • 5
          Autoresponders
        • 3
          Customization
        • 3
          RSS-to-email
        • 3
          Co-branding
        • 3
          Embedded signup forms
        • 2
          Automation
        • 1
          Great logo
        • 1
          Groups
        • 0
          Landing pages
        CONS OF MAILCHIMP
        • 2
          Super expensive
        • 1
          Poor API
        • 1
          Charged based on subscribers as opposed to emails sent

        related Mailchimp posts

        Kirill Shirinkin
        Cloud and DevOps Consultant at mkdev · | 12 upvotes · 684.4K views

        As a small startup we are very conscious about picking up the tools we use to run the project. After suffering with a mess of using at the same time Trello , Slack , Telegram and what not, we arrived at a small set of tools that cover all our current needs. For product management, file sharing, team communication etc we chose Basecamp and couldn't be more happy about it. For Customer Support and Sales Intercom works amazingly well. We are using MailChimp for email marketing since over 4 years and it still covers all our needs. Then on payment side combination of Stripe and Octobat helps us to process all the payments and generate compliant invoices. On techie side we use Rollbar and GitLab (for both code and CI). For corporate email we picked G Suite. That all costs us in total around 300$ a month, which is quite okay.

        See more
        Spenser Coke
        Product Engineer at Loanlink.de · | 9 upvotes · 289K views

        When starting a new company and building a new product w/ limited engineering we chose to optimize for expertise and rapid development, landing on Rails API, w/ AngularJS on the front.

        The reality is that we're building a CRUD app, so we considered going w/ vanilla Rails MVC to optimize velocity early on (it may not be sexy, but it gets the job done). Instead, we opted to split the codebase to allow for a richer front-end experience, focus on skill specificity when hiring, and give us the flexibility to be consumed by multiple clients in the future.

        We also considered .NET core or Node.js for the API layer, and React on the front-end, but our experiences dealing with mature Node APIs and the rapid-fire changes that comes with state management in React-land put us off, given our level of experience with those tools.

        We're using GitHub and Trello to track issues and projects, and a plethora of other tools to help the operational team, like Zapier, MailChimp, Google Drive with some basic Vue.js & HTML5 apps for smaller internal-facing web projects.

        See more
        HubSpot logo

        HubSpot

        11.1K
        5.8K
        88
        All the software you need to do inbound marketing.
        11.1K
        5.8K
        + 1
        88
        PROS OF HUBSPOT
        • 47
          Lead management
        • 20
          Automatic customer segmenting based on properties
        • 18
          Email / Blog scheduling
        • 1
          Scam
        • 1
          Advertisement
        • 1
          Any Franchises using Hubspot Sales CRM?
        CONS OF HUBSPOT
          Be the first to leave a con

          related HubSpot posts

          Shared insights
          on
          HubSpotHubSpotPipedrivePipedrive

          Looking for the best CRM choice for an early-stage tech company selling through product-led growth to medium and big companies. Don't know if Salesforce or HubSpot are too rigid for PGL and expensive. I also had an experience of companies outgrowing Pipedrive pretty fast

          See more
          Shared insights
          on
          FreshsalesFreshsalesHubSpotHubSpot

          Comparing HubSpot and Freshsales, not sure which to choose. Company and contact information is shareable among tech and sales teams allowing both parties to upkeep customers' contact details. Capturing leads from social media and system assigning to sales or having the option to manual assign. Sales follow up with sales activities. Once deal, technical involve to follow up regular customer visits, support ticketing, training, remind customers to renew licenses, work on projects and etc. Require a single platform to share a calendar to understand internal team activities and customer activities.

          See more
          ActiveCampaign logo

          ActiveCampaign

          223
          192
          1
          Sales and marketing automation platform
          223
          192
          + 1
          1
          PROS OF ACTIVECAMPAIGN
          • 1
            Support
          • 0
            Advanced flow builder
          CONS OF ACTIVECAMPAIGN
            Be the first to leave a con

            related ActiveCampaign posts

            Mirna Hughes
            Growth Marketer at Zenrise · | 2 upvotes · 38.4K views

            We are considering whether to use Salesforce Marketing Cloud or integrate ActiveCampaign into the Salesforce Sales and Service module.

            See more