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See how visitors are really using your website, collect user feedback and turn more visitors into customers.

What is Hotjar?

See how visitors are really using your website, collect user feedback and turn more visitors into customers.
Hotjar is a tool in the Heatmap Analytics category of a tech stack.

Who uses Hotjar?

Companies
112 companies use Hotjar in their tech stacks, including Segment, Avocode, and FindA.Photo.

Developers
24 developers use Hotjar.

Why developers like Hotjar?

Here’s a list of reasons why companies and developers use Hotjar
Top Reasons
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Hotjar Reviews

Here are some stack decisions, common use cases and reviews by companies and developers who chose Hotjar in their tech stack.

Tim Nolet
Tim Nolet
Founder, Engineer & Dishwasher at Checkly · | 6 upvotes · 4.3K views
atChecklyHQ
Drift
MailChimp
GitHub
Hotjar

Hotjar GitHub MailChimp Drift

When I started Checkly, I had no clear strategy on collection, managing and acting on customer feedback.

Over the last year, going from private beta to the first couple dozen customers I found my way in the jungle of customer feedback tooling and found something that worked for me and my company.

The linked post is a bit less technical than normally. The post goes into:

  • Using Hotjar and how it sorta worked for me.
  • Using Drift and why I was totally wrong about chat widget.
  • Using GitHub as a public roadmap.
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Radu Cioplea
Radu Cioplea
Hotjar
Crazy Egg
#Stackshare

We needed to look more into how user interact with certain pages (scroll, click, move the mouse around) so we had to decide between Crazy Egg and Hotjar . I've used both solution in the past so I was familiar with the features for each, but each one has a unique set of data sets and so it will fit diffrently for each case. At #stackshare we've decided to go with Crazy Egg mainly because of the click maps as we can see where people are clicking on certain elements, buttons and clicks and we can spot bottle necks. A very good feature that Hotjar is missing is also the source of the traffic for the clicks. As there are large diffrences between diurect, organic, social and referral traffic as far as user behaivor.

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Sumit Seth
Sumit Seth
CTO at Stackshare · | 2 upvotes · 4.4K views
atStackShare
FullStory
Mixpanel
Hotjar
Crazy Egg
#StackDecisionsLaunch
#UX

I've always been passionate about knowing more about how #UX the products that I'm building and have used a bunch of session replay tools in the past, tools like Crazy Egg Hotjar Mixpanel but i am developing affinity for FullStory. I find searching for events to be effective and fast. i live the ability to see when users are frustrated and also skip inactivity, it's pretty intuitive.

I also feel that the creating funnels could be improved (like Mixpanel ) and also give recommendations about using your data tier more efficiently.

#StackDecisionsLaunch

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Rudolf Olah
Rudolf Olah
| 1 upvotes · 463 views
atNeverFriday Software Expertise
Hotjar

To watch how users are interacting with the site in order to fix any issues they may be encountering (such as wrong size of image, broken links, not enough content on a page, etc.) Hotjar

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Hotjar Alternatives & Comparisons

What are some alternatives to Hotjar?
FullStory
Our tiny script unlocks pixel-perfect session playback, automatic insights, funnel analytics, and robust search and segmentation – empowering everyone in your organization to help build the best online experience for your customers.
Crazy Egg
Crazy Egg gives you the competitive advantage to improve your website in a heartbeat without the high costs.
Mixpanel
Mixpanel is an advanced analytics service that helps improve web and mobile applications by tracking how users interact & engage with them.
ClickTale
ClickTale tracks every mouse move, click and scroll, creating playable videos of customers’ entire browsing sessions as well as powerful visual heatmaps and behavioral reports that perfectly complement traditional web analytics. As a fully hosted subscription service, ClickTale is cost-effective and quick to set up.
Mouseflow
Mouseflow records videos of your site visitors and generates heatmaps highlighting areas users are clicking, scrolling and ignoring. Immerse yourself in their behavior to maximize conversions and customer satisfaction.
See all alternatives

Hotjar's Stats

- No public GitHub repository available -