ClickTale vs Hotjar

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ClickTale
ClickTale

127
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Hotjar
Hotjar

1.1K
92
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0
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ClickTale vs Hotjar: What are the differences?

Developers describe ClickTale as "Visualize visitor's interactions". ClickTale tracks every mouse move, click and scroll, creating playable videos of customers’ entire browsing sessions as well as powerful visual heatmaps and behavioral reports that perfectly complement traditional web analytics. As a fully hosted subscription service, ClickTale is cost-effective and quick to set up. On the other hand, Hotjar is detailed as "See how visitors are really using your website, collect user feedback and turn more visitors into customers". See how visitors are really using your website, collect user feedback and turn more visitors into customers.

ClickTale and Hotjar can be primarily classified as "Heatmap Analytics" tools.

- No public GitHub repository available -
- No public GitHub repository available -

What is ClickTale?

ClickTale tracks every mouse move, click and scroll, creating playable videos of customers’ entire browsing sessions as well as powerful visual heatmaps and behavioral reports that perfectly complement traditional web analytics. As a fully hosted subscription service, ClickTale is cost-effective and quick to set up.

What is Hotjar?

See how visitors are really using your website, collect user feedback and turn more visitors into customers.
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          What companies use ClickTale?
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          What are some alternatives to ClickTale and Hotjar?
          FullStory
          Our tiny script unlocks pixel-perfect session playback, automatic insights, funnel analytics, and robust search and segmentation – empowering everyone in your organization to help build the best online experience for your customers.
          Google Analytics
          Google Analytics lets you measure your advertising ROI as well as track your Flash, video, and social networking sites and applications.
          Mouseflow
          Mouseflow records videos of your site visitors and generates heatmaps highlighting areas users are clicking, scrolling and ignoring. Immerse yourself in their behavior to maximize conversions and customer satisfaction.
          Crazy Egg
          Crazy Egg gives you the competitive advantage to improve your website in a heartbeat without the high costs.
          Usabilla
          It collects user feedback and improve your websites, apps and emails with Usabilla's Voice of Customer Solutions.
          See all alternatives
          Decisions about ClickTale and Hotjar
          Radu Cioplea
          Radu Cioplea
          Hotjar
          Hotjar
          Crazy Egg
          Crazy Egg
          #Stackshare

          We needed to look more into how user interact with certain pages (scroll, click, move the mouse around) so we had to decide between Crazy Egg and Hotjar . I've used both solution in the past so I was familiar with the features for each, but each one has a unique set of data sets and so it will fit diffrently for each case. At #stackshare we've decided to go with Crazy Egg mainly because of the click maps as we can see where people are clicking on certain elements, buttons and clicks and we can spot bottle necks. A very good feature that Hotjar is missing is also the source of the traffic for the clicks. As there are large diffrences between diurect, organic, social and referral traffic as far as user behaivor.

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          Sumit Seth
          Sumit Seth
          CTO at Stackshare · | 3 upvotes · 21.8K views
          atStackShareStackShare
          FullStory
          FullStory
          Mixpanel
          Mixpanel
          Hotjar
          Hotjar
          Crazy Egg
          Crazy Egg
          #StackDecisionsLaunch
          #UX

          I've always been passionate about knowing more about how #UX the products that I'm building and have used a bunch of session replay tools in the past, tools like Crazy Egg Hotjar Mixpanel but i am developing affinity for FullStory. I find searching for events to be effective and fast. i live the ability to see when users are frustrated and also skip inactivity, it's pretty intuitive.

          I also feel that the creating funnels could be improved (like Mixpanel ) and also give recommendations about using your data tier more efficiently.

          #StackDecisionsLaunch

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          Interest over time
          Reviews of ClickTale and Hotjar
          No reviews found
          How developers use ClickTale and Hotjar
          Avatar of NeverFriday Software Expertise
          NeverFriday Software Expertise uses HotjarHotjar

          To watch how users are interacting with the site in order to fix any issues they may be encountering (such as wrong size of image, broken links, not enough content on a page, etc.)

          Avatar of Harba
          Harba uses HotjarHotjar

          User experience improvements from statistics.

          Avatar of Hund
          Hund uses HotjarHotjar

          Visual insights into user interaction.

          How much does ClickTale cost?
          How much does Hotjar cost?
          Pricing unavailable
          News about ClickTale
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