NicereplyWhat is Nicereply?
Improve customer service and customer experience with Nicereply - online customer satisfaction survey software, including CSAT, NPS & CES 2.0.
Nicereply is a tool in the Analytics category of a tech stack.
Key Features
Easy to Set-Up- Just paste a link onto your email signature and receive feedback immediatelyCustomize your rating pageIdentify your most and least satisfied customersWeekly & monthly reportsIntegration with Your Help Desk or CRM SystemLet people share their ratings via social sharing
Nicereply Pros & Cons
Pros of Nicereply
- ✓Helps me to evaluate my helpdesk team.
Cons of Nicereply
No cons listed yet.
Nicereply Alternatives & Comparisons
What are some alternatives to Nicereply?
Wootric
It is a simple and powerful way to listen to your customers inside your product. We measure Net Promoter Score (NPS), a recognized and rigorous customer happiness metric, to keep an ongoing pulse on how your customers feel about your product. Get contextual product feedback and analytics to help you improve your product and drive agile development.
Browsee
It is a step to improve your conversions by understanding user behavior and taking actions on it. Stop guessing, Start acting. Visually understand the pain points of a user on your website with Session Recordings, Heatmaps, Funnels & Feedback Forms.
