What is Nicereply?
Improve customer service and customer experience with Nicereply - online customer satisfaction survey software, including CSAT, NPS & CES 2.0.
Nicereply is a tool in the Customer Satisfaction Analytics category of a tech stack.
Who uses Nicereply?
4 companies reportedly use Nicereply in their tech stacks, including Soundcloud, Vimeo, and Klout.
4 developers on StackShare have stated that they use Nicereply.
Gmail, Zendesk, Salesforce Sales Cloud, FreshDesk, and Help Scout are some of the popular tools that integrate with Nicereply. Here's a list of all 12 tools that integrate with Nicereply.
Pros of Nicereply
Helps me to evaluate my helpdesk team.
- Easy to Set-Up- Just paste a link onto your email signature and receive feedback immediately
- Customize your rating page
- Identify your most and least satisfied customers
- Weekly & monthly reports
- Integration with Your Help Desk or CRM System
- Let people share their ratings via social sharing
Nicereply Alternatives & Comparisons
What are some alternatives to Nicereply?
It is a simple and powerful way to listen to your customers inside your product. We measure Net Promoter Score (NPS), a recognized and rigorous customer happiness metric, to keep an ongoing pulse on how your customers feel about your product. Get contextual product feedback and analytics to help you improve your product and drive agile development.