Improve customer service and customer experience with Nicereply - online customer satisfaction survey software, including CSAT, NPS & CES 2.0. | It is a simple and powerful way to listen to your customers inside your product. We measure Net Promoter Score (NPS), a recognized and rigorous customer happiness metric, to keep an ongoing pulse on how your customers feel about your product. Get contextual product feedback and analytics to help you improve your product and drive agile development. |
Easy to Set-Up- Just paste a link onto your email signature and receive feedback immediately;Customize your rating page;Identify your most and least satisfied customers;Weekly & monthly reports;Integration with Your Help Desk or CRM System;Let people share their ratings via social sharing | Easy install; Asynchronous, safe and fast; Sleek and non-intrusive survey design; Automated and ongoing survey sampling; High response rates; Net Promoter Score (NPS) reporting and filtering by user properties and date ranges; User feedback management within dashboard (search, sort, respond via email); NPS analytics and trends; Integrates with popular business tools; REST API; Callback API; survey customization; Multi-language support |
Statistics | |
Stacks 11 | Stacks 14 |
Followers 13 | Followers 13 |
Votes 1 | Votes 0 |
Pros & Cons | |
Pros
| No community feedback yet |
Integrations | |

Survey specific groups of website visitors to understand their needs, expectations, objections. Find out who they are and why they behave as they do.

Once you implement the Qualaroo code (it generally only takes a couple minutes), you can easily target a survey question or two as users are making decisions on your website. Your customers will see it slide up from the bottom right-hand corner of your site.

It is an online service offers you all the tools you need to quickly create a survey, distribute it to a targeted audience such as existing or potential customers, and examine the survey results.

The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System to gather real feedback from your customers – in minutes not weeks.

It is a modern survey tool built to help technology companies validate ideas, question assumptions, and understand the motivation behind their metrics.

It is your go-to solution for in-product micro-surveys that will supercharge your product experience. Use micro-surveys to target the right users at the right time without making surveys annoying.

It is an advanced (but easy to use) online survey software tool that comes with amazing customer service, every survey feature you can imagine and an open API.

Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

It is the easiest quiz making tool that anyone can use. It’super-simple user-interface makes it easy to use and anyone with any level of skills or experience can create a quiz, an online exam, or any type of online assessment using the ProProfs Quiz Maker. Its features like templates, automated grading, and instant feedback are a super time-saver.

It is a software that allows users to create and design surveys, share them online, and review results in an easy-to-read format. It also enables more targeted survey responses from a pre-screened pool of qualified participants.