Delighted
Swati Jain
Jan 21, 2021
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CommentsWhat is Delighted?
The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System to gather real feedback from your customers – in minutes not weeks.
Delighted is a tool in the Customer Support category of a tech stack.
Key Features
Automates the entire process of knowing your Net Promoter Score.Customers answer right inside the beautiful branded email we send on your behalf.Track your score and explore customer feedback in a simple and realtime dashboard.See responses in realtime. Act immediately.Full REST API to integrate with your systemIntegrations with Shopify, Slack, Desk, Zendesk, Zapier and more
Delighted Pros & Cons
Pros of Delighted
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Cons of Delighted
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Delighted Alternatives & Comparisons
What are some alternatives to Delighted?
Qualaroo
Once you implement the Qualaroo code (it generally only takes a couple minutes), you can easily target a survey question or two as users are making decisions on your website. Your customers will see it slide up from the bottom right-hand corner of your site.
SurveyMonkey
It is an online service offers you all the tools you need to quickly create a survey, distribute it to a targeted audience such as existing or potential customers, and examine the survey results.
Survicate
Survey specific groups of website visitors to understand their needs, expectations, objections. Find out who they are and why they behave as they do.
