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AskNicely

5
7
+ 1
0
Delighted

30
45
+ 1
0
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AskNicely vs Delighted: What are the differences?

AskNicely: The world’s most loved Net Promoter Score (NPS) platform for real-time customer feedback. Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals; Delighted: NPS made easy. The fastest and easiest way to gather actionable feedback from your customers. The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System to gather real feedback from your customers – in minutes not weeks.

AskNicely and Delighted can be categorized as "Survey Widget" tools.

Some of the features offered by AskNicely are:

  • Collect Feedback - Automatically collect customer feedback on a daily basis. Integrate your CRM (eg. Salesforce) to trigger feedback requests after specific events or timeframes.
  • Engage the Business - Share real time insights with everyone from the front line to the CEO. Track NPS® by product, channel, rep, anything. Drill down into themes with text analytics.
  • Close the Loop - Empower your team to take immediate action to drive retention, upgrades, reviews and referrals. Build automated workflows in AskNicely or your CRM.

On the other hand, Delighted provides the following key features:

  • Automates the entire process of knowing your Net Promoter Score.
  • Customers answer right inside the beautiful branded email we send on your behalf.
  • Track your score and explore customer feedback in a simple and realtime dashboard.
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What is AskNicely?

Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

What is Delighted?

The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System to gather real feedback from your customers – in minutes not weeks.

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What companies use AskNicely?
What companies use Delighted?
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What are some alternatives to AskNicely and Delighted?
Wootric
It is a simple and powerful way to listen to your customers inside your product. We measure Net Promoter Score (NPS), a recognized and rigorous customer happiness metric, to keep an ongoing pulse on how your customers feel about your product. Get contextual product feedback and analytics to help you improve your product and drive agile development.
Qualaroo
Once you implement the Qualaroo code (it generally only takes a couple minutes), you can easily target a survey question or two as users are making decisions on your website. Your customers will see it slide up from the bottom right-hand corner of your site.
SurveyMonkey
It is an online service offers you all the tools you need to quickly create a survey, distribute it to a targeted audience such as existing or potential customers, and examine the survey results.
Survicate
Survey specific groups of website visitors to understand their needs, expectations, objections. Find out who they are and why they behave as they do.
SurveyGizmo
It is an advanced (but easy to use) online survey software tool that comes with amazing customer service, every survey feature you can imagine and an open API.
See all alternatives