Alternatives to Delighted logo

Alternatives to Delighted

SurveyMonkey, Wootric, WordPress, Google AdSense, and Mailchimp are the most popular alternatives and competitors to Delighted.
33
0

What is Delighted and what are its top alternatives?

Delighted is a customer feedback platform that helps businesses gather real-time feedback from their customers through surveys, NPS scores, and customer satisfaction ratings. It offers analytics and reporting tools to track customer feedback and measure customer satisfaction. Some key features of Delighted include customizable surveys, automated feedback collection, sentiment analysis, and integration with various CRM systems. However, a limitation of Delighted is that it may not offer as advanced analytics and reporting compared to some other feedback tools.

  1. SurveyMonkey: SurveyMonkey is a popular online survey platform that offers a wide range of survey templates, customization options, and analysis tools. Pros of SurveyMonkey include a user-friendly interface, diverse question types, and robust data analysis capabilities. A con compared to Delighted is that it may not focus specifically on customer feedback.
  2. Qualtrics: Qualtrics is an enterprise feedback management platform that offers advanced survey design, data analysis, and reporting tools. Pros of Qualtrics include powerful analytics capabilities, customizable surveys, and integration with CRM systems. A con compared to Delighted is that it may be more complex and expensive.
  3. Medallia: Medallia is a customer experience management platform that helps businesses collect feedback, analyze data, and take action on insights. Pros of Medallia include AI-driven insights, personalized feedback collection, and omnichannel feedback options. A con compared to Delighted is that it may be more focused on large enterprises.
  4. SurveyGizmo: SurveyGizmo is a survey and data insights platform that offers customizable surveys, reporting tools, and integration options. Pros of SurveyGizmo include advanced survey logic, real-time reporting, and custom branding options. A con compared to Delighted is that it may not specialize in customer feedback specifically.
  5. Zoho Survey: Zoho Survey is an online survey tool that helps organizations create surveys, collect feedback, and analyze responses. Pros of Zoho Survey include easy survey creation, data visualization tools, and integration with other Zoho products. A con compared to Delighted is that it may not have as many advanced analytics features.
  6. AskNicely: AskNicely is a customer feedback platform that specializes in Net Promoter Score (NPS) surveys and customer satisfaction ratings. Pros of AskNicely include automated feedback collection, real-time reporting, and integration with CRM systems. A con compared to Delighted is that it may have a narrower focus on NPS specifically.
  7. GetFeedback: GetFeedback is a customer experience platform that helps businesses collect feedback, analyze data, and take action on insights. Pros of GetFeedback include customizable surveys, real-time reporting, and integration with Salesforce. A con compared to Delighted is that it may focus more on the sales and marketing aspect of feedback.
  8. Survicate: Survicate is a customer feedback platform that offers survey creation, feedback collection, and data analysis tools. Pros of Survicate include customizable survey widgets, advanced targeting options, and integration with various tools. A con compared to Delighted is that it may not have as robust analytics capabilities.
  9. Usabilla: Usabilla is a feedback collection tool that specializes in website and app feedback through surveys, screenshot annotations, and feedback widgets. Pros of Usabilla include easy feedback collection, visual feedback options, and integration with various platforms. A con compared to Delighted is that it may not offer as many feedback channels.
  10. Mopinion: Mopinion is a customer feedback analytics platform that offers feedback collection, analysis, and reporting tools. Pros of Mopinion include customizable feedback forms, feedback tagging, and sentiment analysis. A con compared to Delighted is that it may not offer as many integrations with other tools.

Top Alternatives to Delighted

  • SurveyMonkey
    SurveyMonkey

    It is an online service offers you all the tools you need to quickly create a survey, distribute it to a targeted audience such as existing or potential customers, and examine the survey results. ...

  • Wootric
    Wootric

    It is a simple and powerful way to listen to your customers inside your product. We measure Net Promoter Score (NPS), a recognized and rigorous customer happiness metric, to keep an ongoing pulse on how your customers feel about your product. Get contextual product feedback and analytics to help you improve your product and drive agile development. ...

  • WordPress
    WordPress

    The core software is built by hundreds of community volunteers, and when you’re ready for more there are thousands of plugins and themes available to transform your site into almost anything you can imagine. Over 60 million people have chosen WordPress to power the place on the web they call “home” — we’d love you to join the family. ...

  • Google AdSense
    Google AdSense

    It is a program run by Google through which website publishers in the Google Network of content sites serve text, images, video, or interactive media advertisements that are targeted to the site content and audience. ...

  • Mailchimp
    Mailchimp

    MailChimp helps you design email newsletters, share them on social networks, integrate with services you already use, and track your results. It's like your own personal publishing platform. ...

  • HubSpot
    HubSpot

    Attract, convert, close and delight customers with HubSpot’s complete set of marketing tools. HubSpot all-in-one marketing software helps more than 12,000 companies in 56 countries attract leads and convert them into customers. ...

  • Drupal
    Drupal

    Drupal is an open source content management platform powering millions of websites and applications. It’s built, used, and supported by an active and diverse community of people around the world. ...

  • InVision
    InVision

    InVision lets you create stunningly realistic interactive wireframes and prototypes without compromising your creative vision. ...

Delighted alternatives & related posts

SurveyMonkey logo

SurveyMonkey

61
52
0
A web-based survey solutions
61
52
+ 1
0
PROS OF SURVEYMONKEY
    Be the first to leave a pro
    CONS OF SURVEYMONKEY
      Be the first to leave a con

      related SurveyMonkey posts

      We are looking to launch our first NPS Survey. Any recommendations on a good place to start? Tools in considering are Delighted or SurveyMonkey. Preferably link the analytics with Marketo.

      See more
      Wootric logo

      Wootric

      14
      13
      0
      Make customer experience your competitive edge
      14
      13
      + 1
      0
      PROS OF WOOTRIC
        Be the first to leave a pro
        CONS OF WOOTRIC
          Be the first to leave a con

          related Wootric posts

          WordPress logo

          WordPress

          97.4K
          39.7K
          2.1K
          A semantic personal publishing platform with a focus on aesthetics, web standards, and usability.
          97.4K
          39.7K
          + 1
          2.1K
          PROS OF WORDPRESS
          • 416
            Customizable
          • 367
            Easy to manage
          • 354
            Plugins & themes
          • 258
            Non-tech colleagues can update website content
          • 247
            Really powerful
          • 145
            Rapid website development
          • 78
            Best documentation
          • 51
            Codex
          • 44
            Product feature set
          • 35
            Custom/internal social network
          • 18
            Open source
          • 8
            Great for all types of websites
          • 7
            Huge install and user base
          • 5
            I like it like I like a kick in the groin
          • 5
            It's simple and easy to use by any novice
          • 5
            Perfect example of user collaboration
          • 5
            Open Source Community
          • 5
            Most websites make use of it
          • 5
            Best
          • 4
            API-based CMS
          • 4
            Community
          • 3
            Easy To use
          • 2
            <a href="https://secure.wphackedhel">Easy Beginner</a>
          CONS OF WORDPRESS
          • 13
            Hard to keep up-to-date if you customize things
          • 13
            Plugins are of mixed quality
          • 10
            Not best backend UI
          • 2
            Complex Organization
          • 1
            Do not cover all the basics in the core
          • 1
            Great Security

          related WordPress posts

          Dale Ross
          Independent Contractor at Self Employed · | 22 upvotes · 1.6M views

          I've heard that I have the ability to write well, at times. When it flows, it flows. I decided to start blogging in 2013 on Blogger. I started a company and joined BizPark with the Microsoft Azure allotment. I created a WordPress blog and did a migration at some point. A lot happened in the time after that migration but I stopped coding and changed cities during tumultuous times that taught me many lessons concerning mental health and productivity. I eventually graduated from BizSpark and outgrew the credit allotment. That killed the WordPress blog.

          I blogged about writing again on the existing Blogger blog but it didn't feel right. I looked at a few options where I wouldn't have to worry about hosting cost indefinitely and Jekyll stood out with GitHub Pages. The Importer was fairly straightforward for the existing blog posts.

          Todo * Set up redirects for all posts on blogger. The URI format is different so a complete redirect wouldn't work. Although, there may be something in Jekyll that could manage the redirects. I did notice the old URLs were stored in the front matter. I'm working on a command-line Ruby gem for the current plan. * I did find some of the lost WordPress posts on archive.org that I downloaded with the waybackmachinedownloader. I think I might write an importer for that. * I still have a few Disqus comment threads to map

          See more
          Shared insights
          on
          ElementorElementorWordPressWordPress

          hello guys, I need your help. I created a website, I've been using Elementor forever, but yesterday I bought a template after I made the purchase I knew I made a mistake, cause the template was in HTML, can anyone please show me how to put this HTML template in my WordPress so it will be the face of my website, thank you in advance.

          See more
          Google AdSense logo

          Google AdSense

          23.9K
          7.2K
          0
          A program that allows bloggers and website owners to make money by displaying Google ads
          23.9K
          7.2K
          + 1
          0
          PROS OF GOOGLE ADSENSE
            Be the first to leave a pro
            CONS OF GOOGLE ADSENSE
            • 1
              Plenty installs but low on actual users

            related Google AdSense posts

            Shared insights
            on
            Google AdSenseGoogle AdSensePurpleAdsPurpleAds

            which of the ads platform pays better? What about PurpleAds?

            Google AdSense has refused to post ads on my site.

            See more
            Shared insights
            on
            TaboolaTaboolaGoogle AdSenseGoogle AdSense

            Really can not decide which one to add. Google AdSense email say that they are ready to show ads... Taboola is on review.

            See more
            Mailchimp logo

            Mailchimp

            22.7K
            12.5K
            1.2K
            Easy email newsletters
            22.7K
            12.5K
            + 1
            1.2K
            PROS OF MAILCHIMP
            • 259
              Smooth setup & ui
            • 248
              Mailing list
            • 148
              Robust e-mail creation
            • 120
              Integrates with a lot of external services
            • 109
              Custom templates
            • 59
              Free tier
            • 49
              Great api
            • 42
              Great UI
            • 33
              A/B Testing Subject Lines
            • 30
              Broad feature set
            • 11
              Subscriber Analytics
            • 9
              Great interface. The standard for email marketing
            • 8
              Great documentation
            • 8
              Mandrill integration
            • 7
              Segmentation
            • 6
              Best deliverability; helps you be the good guy
            • 5
              Facebook Integration
            • 5
              Autoresponders
            • 3
              Customization
            • 3
              RSS-to-email
            • 3
              Co-branding
            • 3
              Embedded signup forms
            • 2
              Automation
            • 1
              Great logo
            • 1
              Groups
            • 0
              Landing pages
            CONS OF MAILCHIMP
            • 2
              Super expensive
            • 1
              Poor API
            • 1
              Charged based on subscribers as opposed to emails sent

            related Mailchimp posts

            Kirill Shirinkin
            Cloud and DevOps Consultant at mkdev · | 12 upvotes · 692.8K views

            As a small startup we are very conscious about picking up the tools we use to run the project. After suffering with a mess of using at the same time Trello , Slack , Telegram and what not, we arrived at a small set of tools that cover all our current needs. For product management, file sharing, team communication etc we chose Basecamp and couldn't be more happy about it. For Customer Support and Sales Intercom works amazingly well. We are using MailChimp for email marketing since over 4 years and it still covers all our needs. Then on payment side combination of Stripe and Octobat helps us to process all the payments and generate compliant invoices. On techie side we use Rollbar and GitLab (for both code and CI). For corporate email we picked G Suite. That all costs us in total around 300$ a month, which is quite okay.

            See more
            Spenser Coke
            Product Engineer at Loanlink.de · | 9 upvotes · 296.1K views

            When starting a new company and building a new product w/ limited engineering we chose to optimize for expertise and rapid development, landing on Rails API, w/ AngularJS on the front.

            The reality is that we're building a CRUD app, so we considered going w/ vanilla Rails MVC to optimize velocity early on (it may not be sexy, but it gets the job done). Instead, we opted to split the codebase to allow for a richer front-end experience, focus on skill specificity when hiring, and give us the flexibility to be consumed by multiple clients in the future.

            We also considered .NET core or Node.js for the API layer, and React on the front-end, but our experiences dealing with mature Node APIs and the rapid-fire changes that comes with state management in React-land put us off, given our level of experience with those tools.

            We're using GitHub and Trello to track issues and projects, and a plethora of other tools to help the operational team, like Zapier, MailChimp, Google Drive with some basic Vue.js & HTML5 apps for smaller internal-facing web projects.

            See more
            HubSpot logo

            HubSpot

            11.1K
            5.8K
            88
            All the software you need to do inbound marketing.
            11.1K
            5.8K
            + 1
            88
            PROS OF HUBSPOT
            • 47
              Lead management
            • 20
              Automatic customer segmenting based on properties
            • 18
              Email / Blog scheduling
            • 1
              Scam
            • 1
              Advertisement
            • 1
              Any Franchises using Hubspot Sales CRM?
            CONS OF HUBSPOT
              Be the first to leave a con

              related HubSpot posts

              Shared insights
              on
              HubSpotHubSpotPipedrivePipedrive

              Looking for the best CRM choice for an early-stage tech company selling through product-led growth to medium and big companies. Don't know if Salesforce or HubSpot are too rigid for PGL and expensive. I also had an experience of companies outgrowing Pipedrive pretty fast

              See more
              Shared insights
              on
              FreshsalesFreshsalesHubSpotHubSpot

              Comparing HubSpot and Freshsales, not sure which to choose. Company and contact information is shareable among tech and sales teams allowing both parties to upkeep customers' contact details. Capturing leads from social media and system assigning to sales or having the option to manual assign. Sales follow up with sales activities. Once deal, technical involve to follow up regular customer visits, support ticketing, training, remind customers to renew licenses, work on projects and etc. Require a single platform to share a calendar to understand internal team activities and customer activities.

              See more
              Drupal logo

              Drupal

              11K
              3.9K
              360
              Free, Open, Modular CMS written in PHP
              11K
              3.9K
              + 1
              360
              PROS OF DRUPAL
              • 75
                Stable, highly functional cms
              • 60
                Great community
              • 44
                Easy cms to make websites
              • 43
                Highly customizable
              • 22
                Digital customer experience delivery platform
              • 17
                Really powerful
              • 16
                Customizable
              • 11
                Flexible
              • 10
                Good tool for prototyping
              • 9
                Enterprise proven over many years when others failed
              • 8
                Headless adds even more power/flexibility
              • 8
                Open source
              • 7
                Each version becomes more intuitive for clients to use
              • 7
                Well documented
              • 6
                Lego blocks methodology
              • 4
                Caching and performance
              • 3
                Built on Symfony
              • 3
                Powerful
              • 3
                Can build anything
              • 2
                Views
              • 2
                API-based CMS
              CONS OF DRUPAL
              • 1
                DJango
              • 1
                Steep learning curve

              related Drupal posts

              Hi, I am working as a web developer (PHP, Laravel, AngularJS, and MySQL) with more than 8 years of experience and looking for a tech stack that pays better. I have a little bit of knowledge of Core Java. For better opportunities, Should I learn Java, Spring Boot or Python. Or should I learn Drupal, WordPress or Magento? Any guidance would be really appreciated! Thanks.

              See more
              Jan Vlnas
              Senior Software Engineer at Mews · | 5 upvotes · 53.4K views

              Depends on what options and technologies you have available, and how do you deploy your website.

              There are CMSs which update existing static pages through FTP: You provide access credentials, mark editable parts of your HTML in a markup, and then edit the content through the hosted CMS. I know two systems which work like that: Cushy CMS and Surreal CMS.

              If the source of your site is versioned through Git (and hosted on GitHub), you have other options, like Netlify CMS, Spinal CMS, Siteleaf, Forestry, or CloudCannon. Some of these also need you to use static site generator (like 11ty, Jekyll, or Hugo).

              If you have some server-side scripting support available (typically PHP) you can also consider some flat-file based, server-side systems, like Kirby CMS or Lektor, which are usually simpler to retrofit into an existing template than “traditional” CMSs (WordPress, Drupal).

              Finally, you could also use a desktop-based static site generator which provides a user-friendly GUI, and then locally generates and uploads the website. For example Publii, YouDoCMS, Agit CMS.

              See more
              InVision logo

              InVision

              8.4K
              5.8K
              617
              Prototyping & Collaboration For Design Teams
              8.4K
              5.8K
              + 1
              617
              PROS OF INVISION
              • 158
                Collaborative
              • 128
                Simple
              • 95
                Pretty
              • 79
                Quick
              • 45
                Works with lots of devices
              • 33
                Free
              • 29
                Cool for remote team prototyping
              • 17
                It revolutionized the way I share work with clients
              • 10
                Legendary customer support
              • 8
                Dropbox Integration
              • 3
                Easy
              • 3
                Collaboration
              • 2
                Rapid Prototyping
              • 2
                LiveShare
              • 1
                Annotation
              • 1
                They are always improving the product suite
              • 1
                Beautiful UI
              • 1
                Brings mockups to life
              • 1
                Allows for a comprehensive workflow
              CONS OF INVISION
                Be the first to leave a con

                related InVision posts

                Priit Kaasik
                CTO at Katana Cloud Inventory · | 8 upvotes · 580.3K views

                How we ended up choosing Confluence as our internal web / wiki / documentation platform at Katana.

                It happened because we chose Bitbucket over GitHub . We had Katana's first hackaton to assemble and test product engineering platform. It turned out that at that time you could have Bitbucket's private repositories and a team of five people for free - Done!

                This decision led us to using Bitbucket pipelines for CI, Jira for Kanban, and finally, Confluence. We also use Microsoft Office 365 and started with using OneNote, but SharePoint is still a nightmare product to use to collaborate, so OneNote had to go.

                Now, when thinking of the key value of Confluence to Katana then it is Product Requirements Management. We use Page Properties macros, integrations (with Slack , InVision, Sketch etc.) to manage Product Roadmap, flash out Epic and User Stories.

                We ended up with using Confluence because it is the best fit for our current engineering ecosystem.

                See more
                Nadia Matveyeva
                UI Designer at freelancer · | 5 upvotes · 159.5K views
                Shared insights
                on
                InVisionInVisionAdobe XDAdobe XD

                I am working on a project for a client, I need to provide them with ideas and prototypes. They all have Adobe XD, but not InVision - I am the only one who will have that if purchased. I am trying to decide what would be the best tool to hand off the work to a developer who in terms will be working in PySide (Qt related) or Tkinter. Is there any benefits to me or the developer to work in Adobe XD or InVision. I am just trying to use the best tool to get the job done between the two.

                Thank you in advance! Nadia

                See more