What is Delighted and what are its top alternatives?
Delighted is a customer feedback platform that helps businesses gather real-time feedback from their customers through surveys, NPS scores, and customer satisfaction ratings. It offers analytics and reporting tools to track customer feedback and measure customer satisfaction. Some key features of Delighted include customizable surveys, automated feedback collection, sentiment analysis, and integration with various CRM systems. However, a limitation of Delighted is that it may not offer as advanced analytics and reporting compared to some other feedback tools.
- SurveyMonkey: SurveyMonkey is a popular online survey platform that offers a wide range of survey templates, customization options, and analysis tools. Pros of SurveyMonkey include a user-friendly interface, diverse question types, and robust data analysis capabilities. A con compared to Delighted is that it may not focus specifically on customer feedback.
- Qualtrics: Qualtrics is an enterprise feedback management platform that offers advanced survey design, data analysis, and reporting tools. Pros of Qualtrics include powerful analytics capabilities, customizable surveys, and integration with CRM systems. A con compared to Delighted is that it may be more complex and expensive.
- Medallia: Medallia is a customer experience management platform that helps businesses collect feedback, analyze data, and take action on insights. Pros of Medallia include AI-driven insights, personalized feedback collection, and omnichannel feedback options. A con compared to Delighted is that it may be more focused on large enterprises.
- SurveyGizmo: SurveyGizmo is a survey and data insights platform that offers customizable surveys, reporting tools, and integration options. Pros of SurveyGizmo include advanced survey logic, real-time reporting, and custom branding options. A con compared to Delighted is that it may not specialize in customer feedback specifically.
- Zoho Survey: Zoho Survey is an online survey tool that helps organizations create surveys, collect feedback, and analyze responses. Pros of Zoho Survey include easy survey creation, data visualization tools, and integration with other Zoho products. A con compared to Delighted is that it may not have as many advanced analytics features.
- AskNicely: AskNicely is a customer feedback platform that specializes in Net Promoter Score (NPS) surveys and customer satisfaction ratings. Pros of AskNicely include automated feedback collection, real-time reporting, and integration with CRM systems. A con compared to Delighted is that it may have a narrower focus on NPS specifically.
- GetFeedback: GetFeedback is a customer experience platform that helps businesses collect feedback, analyze data, and take action on insights. Pros of GetFeedback include customizable surveys, real-time reporting, and integration with Salesforce. A con compared to Delighted is that it may focus more on the sales and marketing aspect of feedback.
- Survicate: Survicate is a customer feedback platform that offers survey creation, feedback collection, and data analysis tools. Pros of Survicate include customizable survey widgets, advanced targeting options, and integration with various tools. A con compared to Delighted is that it may not have as robust analytics capabilities.
- Usabilla: Usabilla is a feedback collection tool that specializes in website and app feedback through surveys, screenshot annotations, and feedback widgets. Pros of Usabilla include easy feedback collection, visual feedback options, and integration with various platforms. A con compared to Delighted is that it may not offer as many feedback channels.
- Mopinion: Mopinion is a customer feedback analytics platform that offers feedback collection, analysis, and reporting tools. Pros of Mopinion include customizable feedback forms, feedback tagging, and sentiment analysis. A con compared to Delighted is that it may not offer as many integrations with other tools.
Top Alternatives to Delighted
- SurveyMonkey
It is an online service offers you all the tools you need to quickly create a survey, distribute it to a targeted audience such as existing or potential customers, and examine the survey results. ...
- Wootric
It is a simple and powerful way to listen to your customers inside your product. We measure Net Promoter Score (NPS), a recognized and rigorous customer happiness metric, to keep an ongoing pulse on how your customers feel about your product. Get contextual product feedback and analytics to help you improve your product and drive agile development. ...
- WordPress
The core software is built by hundreds of community volunteers, and when you’re ready for more there are thousands of plugins and themes available to transform your site into almost anything you can imagine. Over 60 million people have chosen WordPress to power the place on the web they call “home” — we’d love you to join the family. ...
- Google AdSense
It is a program run by Google through which website publishers in the Google Network of content sites serve text, images, video, or interactive media advertisements that are targeted to the site content and audience. ...
- Mailchimp
MailChimp helps you design email newsletters, share them on social networks, integrate with services you already use, and track your results. It's like your own personal publishing platform. ...
- HubSpot
Attract, convert, close and delight customers with HubSpot’s complete set of marketing tools. HubSpot all-in-one marketing software helps more than 12,000 companies in 56 countries attract leads and convert them into customers. ...
- Drupal
Drupal is an open source content management platform powering millions of websites and applications. It’s built, used, and supported by an active and diverse community of people around the world. ...
- InVision
InVision lets you create stunningly realistic interactive wireframes and prototypes without compromising your creative vision. ...
Delighted alternatives & related posts
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