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  5. Delighted vs GetFeedback

Delighted vs GetFeedback

OverviewComparisonAlternatives

Overview

Delighted
Delighted
Stacks37
Followers46
Votes0
GetFeedback
GetFeedback
Stacks2
Followers2
Votes0

Delighted vs GetFeedback: What are the differences?

Developers describe Delighted as "NPS made easy. The fastest and easiest way to gather actionable feedback from your customers". The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System to gather real feedback from your customers – in minutes not weeks. On the other hand, GetFeedback is detailed as "Create engaging, mobile-ready surveys and forms". It makes easy for users to create and send beautiful, branded surveys and then turn your customer insights into action.

Delighted and GetFeedback can be categorized as "Survey Widget" tools.

Some of the features offered by Delighted are:

  • Automates the entire process of knowing your Net Promoter Score.
  • Customers answer right inside the beautiful branded email we send on your behalf.
  • Track your score and explore customer feedback in a simple and realtime dashboard.

On the other hand, GetFeedback provides the following key features:

  • Responsiveness to multiple devices
  • Real-time data analytics and results
  • Multi-lingual surveys

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Detailed Comparison

Delighted
Delighted
GetFeedback
GetFeedback

The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System to gather real feedback from your customers – in minutes not weeks.

It makes easy for users to create and send beautiful, branded surveys and then turn your customer insights into action.

Automates the entire process of knowing your Net Promoter Score.;Customers answer right inside the beautiful branded email we send on your behalf.;Track your score and explore customer feedback in a simple and realtime dashboard.;See responses in realtime. Act immediately.;Full REST API to integrate with your system;Integrations with Shopify, Slack, Desk, Zendesk, Zapier and more
Responsiveness to multiple devices; Real-time data analytics and results; Multi-lingual surveys; Images and video support; Brand and personalization control; Compatibility with various distribution platforms; Supports all emailing systems; Data export option.
Statistics
Stacks
37
Stacks
2
Followers
46
Followers
2
Votes
0
Votes
0
Integrations
Slack
Slack
Zendesk
Zendesk
Salesforce Sales Cloud
Salesforce Sales Cloud
Desk.com
Desk.com
Unbounce
Unbounce
Google Analytics
Google Analytics
Segment
Segment
ClickFunnels
ClickFunnels
Tumblr
Tumblr
Woopra
Woopra
KISSmetrics
KISSmetrics

What are some alternatives to Delighted, GetFeedback?

LogRocket

LogRocket

LogRocket combines session replay, performance monitoring, and product analytics – empowering software teams to create the ideal product experience.

FullStory

FullStory

FullStory’s unmatched analytics engine automatically indexes every digital interaction with your site or app and empowers teams to measure, validate, and act on each experience at scale.

Survicate

Survicate

Survey specific groups of website visitors to understand their needs, expectations, objections. Find out who they are and why they behave as they do.

Inspectlet

Inspectlet

Inspectlet records videos of your visitors as they use your site, allowing you to see everything they do. See every mouse movement, scroll, click, and keypress on your site. You never need to wonder how visitors are using your site again.

UserTesting

UserTesting

UserTesting provides on-demand usability testing. You create the test and we’ll get the testers. We let you “look over the shoulder” of your target audience while they use your website, so you can see and hear where users get stuck and why they leave.

Qualaroo

Qualaroo

Once you implement the Qualaroo code (it generally only takes a couple minutes), you can easily target a survey question or two as users are making decisions on your website. Your customers will see it slide up from the bottom right-hand corner of your site.

rrweb.io

rrweb.io

rrweb is an open source web session replay library, which provides easy-to-use APIs to record user's interactions and replay it remotely.

TheySaid

TheySaid

TheySaid - The everything app for feedback, powered by AI and voice to gather, analyze, and act on feedback. Conduct interviews, user tests, surveys, polls, and funnel results into a single dashboard or your database via integrations. Popular use cases include onboarding, customer + employee experience, lost sales deals, product research, and more!

Ochat

Ochat

Tired of sugar-coated feedback that leaves you guessing? Ochat's 3-step magic—create a link, share it, chat anonymously—unlocks raw, real-time truths to fix your flops before they flop harder!

Microsoft Clarity

Microsoft Clarity

It is a cutting-edge behavioral analysis tool that helps you understand user interaction with your website. By using Clarity's robust analysis tools, you can enhance your website for your clients and your business.

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