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GoodData vs Nicereply: What are the differences?
Developers describe GoodData as "We help businesses monetize big data". Get a closer look at all your business data at the same time so you can gain actionable insight into sales, marketing, customer engagement and more. On the other hand, Nicereply is detailed as "Customer Satisfaction Survey, NPS & CES". Improve customer service and customer experience with Nicereply - online customer satisfaction survey software, including CSAT, NPS & CES 2.0.
GoodData belongs to "Business Intelligence" category of the tech stack, while Nicereply can be primarily classified under "Customer Satisfaction Analytics".
Some of the features offered by GoodData are:
- Track all of your important business data in one place at the same time. Graphs and charts analyze changes in revenue, performance, website traffic, customer activity and more, and match these against your business goals.
- Automatically segment your audiences, products, customer feedback and other important categories related to your business.
- Set indicators to monitor the status of your business goals throughout the quarter. Goal indicators alert you when you’re on target, off pace and when something needs more attention to keep you on track, minimizing potential risks and surprises.
On the other hand, Nicereply provides the following key features:
- Easy to Set-Up- Just paste a link onto your email signature and receive feedback immediately
- Customize your rating page
- Identify your most and least satisfied customers
Pros of GoodData
Pros of Nicereply
- Helps me to evaluate my helpdesk team.1


