Zendesk vs. Intercom

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What is Zendesk?

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

What is Intercom?

Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.
Why do developers choose Zendesk?
Why do you like Zendesk?

Why do developers choose Intercom?
Why do you like Intercom?

What are the cons of using Zendesk?
No Cons submitted yet for Zendesk
Downsides of Zendesk?

What are the cons of using Intercom?
Downsides of Intercom?

Want advice about which of these to choose?Ask the StackShare community!

How much does Zendesk cost?
Zendesk Pricing
How much does Intercom cost?
Intercom Pricing
What companies use Zendesk?
2033 companies on StackShare use Zendesk
What companies use Intercom?
1616 companies on StackShare use Intercom
What tools integrate with Zendesk?
78 tools on StackShare integrate with Zendesk
What tools integrate with Intercom?
40 tools on StackShare integrate with Intercom

What are some alternatives to Zendesk and Intercom?

  • Help Scout - A help desk for teams that insist on a delightful customer experience
  • UserVoice - Customer service and customer feedback tools that don't suck.
  • FreshDesk - Freshdesk is refreshing the way thousands of help desk agents support their customers everyday, world wide
  • Desk.com - The all-in-one system for delivering awesomely responsive customer support

See all alternatives to Zendesk

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