What is Zammad?
It is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails.
Zammad is a tool in the Customer Support category of a tech stack.
Key Features
Web-basedOpen sourceHelpdesk/Customer support system
Zammad Pros & Cons
Pros of Zammad
- ✓Free
Cons of Zammad
No cons listed yet.
Zammad Alternatives & Comparisons
What are some alternatives to Zammad?
Zendesk
Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
FreshDesk
Freshdesk is an on demand customer support software that works across multiple support channels.
UserVoice
UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.
Help Scout
With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.
