What is Zammad?
It is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails.
Zammad is a tool in the Help Desk category of a tech stack.
Zammad is an open source tool with 2.5K GitHub stars and 486 GitHub forks. Here’s a link to Zammad's open source repository on GitHub
Who uses Zammad?
4 companies reportedly use Zammad in their tech stacks, including likvi, Factry, and TAG-IP.
8 developers on StackShare have stated that they use Zammad.
MySQL, PostgreSQL, Ubuntu, MariaDB, and Debian are some of the popular tools that integrate with Zammad. Here's a list of all 6 tools that integrate with Zammad.
Pros of Zammad
- Open source
- Helpdesk/Customer support system
Zammad Alternatives & Comparisons
What are some alternatives to Zammad?
See all alternatives
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