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Helpy

Stacks7

Followers7

+ 1

Votes0

Zammad

Stacks34

Followers64

+ 1

Votes6

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Helpy vs Zammad: What are the differences?

Helpy: Open source helpdesk software for true customer happiness. It is a modern multichannel helpdesk platform written in Ruby on Rails and released under the MIT license. Its goal is to power your support email and ticketing, integrate seamlessly with your app, and run an amazing customer helpcenter; Zammad: A web-based, open source user support/ticketing solution. It is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails.

Helpy and Zammad can be categorized as "Help Desk" tools.

Some of the features offered by Helpy are:

An AI agent to handle 60-80% of your requests
Beautiful reporting, built in
Unlimited Inboxes

On the other hand, Zammad provides the following key features:

Web-based
Open source
Helpdesk/Customer support system

Helpy and Zammad are both open source tools. It seems that Zammad with 2.02K GitHub stars and 403 forks on GitHub has more adoption than Helpy with 1.85K GitHub stars and 424 GitHub forks.

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Pros of Helpy

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What is Helpy?

It is a modern multichannel helpdesk platform written in Ruby on Rails and released under the MIT license. Its goal is to power your support email and ticketing, integrate seamlessly with your app, and run an amazing customer helpcenter.

What is Zammad?

It is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails.

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What companies use Helpy?

What companies use Zammad?

Juicymo

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What tools integrate with Helpy?

What tools integrate with Zammad?

No integrations found

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What are some alternatives to Helpy and Zammad?

GitHub

GitHub is the best place to share code with friends, co-workers, classmates, and complete strangers. Over three million people use GitHub to build amazing things together.

WordPress

The core software is built by hundreds of community volunteers, and when you’re ready for more there are thousands of plugins and themes available to transform your site into almost anything you can imagine. Over 60 million people have chosen WordPress to power the place on the web they call “home” — we’d love you to join the family.

Google AdSense

It is a program run by Google through which website publishers in the Google Network of content sites serve text, images, video, or interactive media advertisements that are targeted to the site content and audience.

Mailchimp

MailChimp helps you design email newsletters, share them on social networks, integrate with services you already use, and track your results. It's like your own personal publishing platform.

HubSpot

Attract, convert, close and delight customers with HubSpot’s complete set of marketing tools. HubSpot all-in-one marketing software helps more than 12,000 companies in 56 countries attract leads and convert them into customers.

See all alternatives

Helpy vs Zammad

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Pros of Helpy

Pros of Zammad

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What is Helpy?

What is Zammad?

Need advice about which tool to choose?Ask the StackShare community!

What companies use Helpy?

What companies use Zammad?

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What tools integrate with Helpy?

What tools integrate with Zammad?

Sign up to get full access to all the tool integrationsMake informed product decisions

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