What is Gorgias?

It builds a multi-channel helpdesk integrated with e-commerce merchants'​ back-office. It allows merchants to manage all their support from one place. It connects all business apps and all communication channels to provide support agents a unified view of their customers.
Gorgias is a tool in the Help Desk category of a tech stack.
Gorgias is an open source tool with GitHub stars and GitHub forks. Here’s a link to Gorgias's open source repository on GitHub

Who uses Gorgias?

Companies

Developers

Gorgias Integrations

Gmail, Mailchimp, Stripe, WooCommerce, and Shopify are some of the popular tools that integrate with Gorgias. Here's a list of all 13 tools that integrate with Gorgias.

Why developers like Gorgias?

Here’s a list of reasons why companies and developers use Gorgias
Top Reasons
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Public Decisions about Gorgias

Here are some stack decisions, common use cases and reviews by companies and developers who chose Gorgias in their tech stack.

Frank Taillandier
Frank Taillandier
Gorgias
Gorgias

We use Gorgias ticketing system as a front inbox to handle emails within the team. Gorgias

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Gorgias's Features

  • Conversation history and order data
  • Drive revenue with chat campaigns
  • Data-rich macros

Gorgias Alternatives & Comparisons

What are some alternatives to Gorgias?
Zendesk
Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
FreshDesk
Freshdesk is an on demand customer support software that works across multiple support channels.
UserVoice
UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.
Help Scout
With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.
Desk.com
Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.
See all alternatives

Gorgias's Followers
6 developers follow Gorgias to keep up with related blogs and decisions.
Iris Parada
K. T
Susie Lee
yannickguillemot
Kyle Harrison
Frank Taillandier