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What is Gorgias?

It builds a multi-channel helpdesk integrated with e-commerce merchants'​ back-office. It allows merchants to manage all their support from one place. It connects all business apps and all communication channels to provide support agents a unified view of their customers.
Gorgias is a tool in the Help Desk category of a tech stack.
Gorgias is an open source tool with GitHub stars and GitHub forks. Here’s a link to Gorgias's open source repository on GitHub

Who uses Gorgias?

Gorgias Integrations

Gmail, Mailchimp, Stripe, Shopify, and WooCommerce are some of the popular tools that integrate with Gorgias. Here's a list of all 13 tools that integrate with Gorgias.
Public Decisions about Gorgias

Here are some stack decisions, common use cases and reviews by companies and developers who chose Gorgias in their tech stack.

Shared insights
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GorgiasGorgias
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We use Gorgias ticketing system as a front inbox to handle emails within the team. Gorgias

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Gorgias's Features

  • Conversation history and order data
  • Drive revenue with chat campaigns
  • Data-rich macros

Gorgias Alternatives & Comparisons

What are some alternatives to Gorgias?
Zendesk
Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
FreshDesk
Freshdesk is an on demand customer support software that works across multiple support channels.
Intercom
Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.
Reamaze
Reamaze can handle your support@ email box just as well as it can handle your in-app support and live chat. Or Facebook Page. Or Twitter handle.
Tidio
It is a live chat service which allows you to communicate with your customers easily, also with the help of chatbots. It is designed specifically for the WordPress community.
See all alternatives

Gorgias's Followers
23 developers follow Gorgias to keep up with related blogs and decisions.
Hue Ngo
Michael Harris
Hannah Bismuth
Mike Gregory
Jonathan Foster
Ria Bhavnani
Dusty Schlotfeldt
Leonardo Razovic
Ryan Bailis
YANG Kevin