What is Gorgias?
It builds a multi-channel helpdesk integrated with e-commerce merchants' back-office. It allows merchants to manage all their support from one place. It connects all business apps and all communication channels to provide support agents a unified view of their customers.
Gorgias is a tool in the Help Desk category of a tech stack.
Gorgias is an open source tool with GitHub stars and GitHub forks. Here’s a link to Gorgias's open source repository on GitHub
Who uses Gorgias?
Gmail, Mailchimp, Stripe, WooCommerce, and Shopify are some of the popular tools that integrate with Gorgias. Here's a list of all 13 tools that integrate with Gorgias.
Why developers like Gorgias?
Here’s a list of reasons why companies and developers use Gorgias
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Public Decisions about Gorgias
Here are some stack decisions, common use cases and reviews by companies and developers who chose Gorgias in their tech stack.
- Conversation history and order data
- Drive revenue with chat campaigns
- Data-rich macros
Gorgias Alternatives & Comparisons
What are some alternatives to Gorgias?
See all alternatives
Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
Freshdesk is an on demand customer support software that works across multiple support channels.
UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.
With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.
Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.