Keen

Most Effective Ways to Buy SaaS Tools

The process of selecting a SaaS tool can seem overwhelming. With so many choices in the marketplace, it can be a challenge to identify the right tool to fit your needs. We're breaking down our best tips for buying SaaS tools and avoiding a DIY headache.

Introducing: Revamped Keen Data Visualization Library

Keen’s stunning Data Visualization Library makes it easier than ever to transform your data into clean visualizations and quickly draw actionable insights.

Why Access Keys Are Essential For Enterprise B2B SaaS

A critical but often overlooked feature of B2B SaaS products is role-based access control. This feature is considered essential for B2B SaaS solutions.

Content Analytics Dashboard: Data-Driven Insights For Online Publications

Understand who your audience is and what they want by tracking the entire experience of your readers. Improve readership and the value of your publication.

How Untappd is Keeping A Community Connected Through a Brand New Virtual Global Venue

While people are adjusting to a new at-home routine, many are struggling with the effects of long-term isolation. Thankfully technology, and companies like Untappd, are bringing us closer together, even when we are so far apart.

Product Analytics vs. Customer Facing Metrics: Distinguishing the Difference

Understand the difference between Product Analytics and Customer Facing Metrics, learn how each one works and how they can help your business grow.

How does Event-Based Data help you Stand Out from the Crowd?

Learn how effective data transparency and event data management can be a competitive advantage that increases revenue for your application.

Finding Work Life Balance When Working From Home

Work life balance is always a tricky thing to achieve and now with most people working from home due to COVID-19, juggling home life, kids, and zoom meetings, it’s even more challenging than before. Hear how our team members are adjusting and the great tips they've learned to find balance.

How Communities are Staying Connected and Sharing Positivity with Soofa.

In uncertain times, many of our Keen customers are going above and beyond and coming up with creative ways to give back to their communities. Today we spotlight Soofa and how they are helping communities stay connected through neighborhood newsfeeds.

The Difference Between Purchase Price and Total Cost of Ownership and Why it Matters

Although most businesses factor initial purchase price into their decision equation when it comes to buying or building a new software solution, many forget to consider the total cost of ownership, underestimating hidden costs of support, maintenance, and improvements.

How to Delight Your Customers using their Own Data

Enjoy increased customer engagement and retention of your software by providing your end-user with a visual representation of their own data.

Five Tips on Working from Home from the Keen Team

Stay productive and increase team collaboration with our top five tips on working from home.

Keen Appoints Technology Veteran Laith Dahiyat as General Manager

Keen is excited to announce Laith Dahiyat as the new General Manager, overseeing business operations and strategy.

Stay Ahead of Your Competitors by Leveraging Events-Based Billing

B2B SaaS billing has quietly been going through an incredible transformation that is affecting all players in the ecosystem. That change is in response to...

Keen + Chargify = Changing The Landscape of Billing One Event at a Time

Keen is now part of the Chargify family. Together we've created a product that is changing the landscape of B2B SaaS billing one event at a time.

Delivering Embedded Analytics to Your Customers

Companies like Medium, Spotify, Slack, and Intercom are leveraging data as a core product offering to drive results.

Spotify Helps Artists Grow Their Global Fan Bases Through Customer-Facing Metrics

By way of the Spotify dashboard, the software’s developers are showing how customer-facing metrics can enhance their artists’ experience with the platform.

Top Content Analytics Tools To Help You Create More Effective Content

If you aren’t using content analytics tools to help improve the content you’re putting out, you could be missing out on major business opportunities.

Your Users Want Insights: An Intro To Metrics For End-Users

Have you ever wondered if the addition of end user experience metrics within your platform could help to better demonstrate the value of your software and apps?

That’s a Wrap! Recapping 2019 and looking forward to 2020

2019 was a fantastic year for Keen. We loved helping so many of you harness the power of data to create value for your end-users and customers. We are proud of the way our team embraced the challenges of modern-day data visualization, and we look forward to enhancing our platform even more in the new decade.

Build User Analytics Dashboards To Help Customers Love Your Product

Let's look at how you can build user analytics dashboards with metrics to help your end users understand, get the most value out of, and love your product.

The New And Improved Keen Community Slack

Keen launched our community Slack back in April 2015! Now we're launching a new customer engagement initiative to support and facilitate the growth of our community as a whole.

Key Metrics For Successful AdTech Analytics

Let's look at the top advertising metrics AdTech companies need to measure  & display to their customers  to ensure success and get a competitive advantage.