Dialogflow vs Smooch

Overview

Smooch

Stacks27

Followers37

Votes1

Dialogflow

Stacks267

Followers667

Votes42

Dialogflow vs Smooch: What are the differences?

Developers describe Dialogflow as "Give users new ways to interact with your product by building engaging voice and text-based conversational apps". Give users new ways to interact with your product by building engaging voice and text-based conversational apps. On the other hand, Smooch is detailed as "Enabling Messaging for Businesses". Smooch is the best software platform to build messaging experiences. Get access to the largest set of channels with a single API, and the most reliable infrastructure.

Dialogflow and Smooch can be primarily classified as "Chatbot Platforms &" tools.

According to the StackShare community, Dialogflow has a broader approval, being mentioned in 10 company stacks & 8 developers stacks; compared to Smooch, which is listed in 4 company stacks and 3 developer stacks.

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CLI (Node.js)

Manual

Advice on Smooch, Dialogflow

Stefan

Jul 17, 2020

Needs advice

Hi, does anyone have recommendations for a chatbot framework? I am currently using Botpress, and I am not happy with it. The upside is: They pretty much have everything you can ask for in a bot solution, but the issue is: They did nothing right, the documentation is terrible, and you have this feeling of it falling apart at any time, which is what actually happened once.

My ideal solution would have:

Support for Messenger and web (should either have a website chat plugin or straightforward integration with a different one)
A visual builder (for none tech team members) | This is not a hard requirement though
A slick DX for building simple things like API calls or more advanced stuff.
We currently only have a "click bot," so no crazy NLP features required, but in the future a requirement

What I do not want:

I do not want a solution where "someone else" builds the bot for me

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Comments

Detailed Comparison

Smooch	Dialogflow
Smooch is the best software platform to build messaging experiences. Get access to the largest set of channels with a single API, and the most reliable infrastructure.	Give users new ways to interact with your product by building engaging voice and text-based conversational apps.
Statistics
Stacks 27	Stacks 267
Followers 37	Followers 667
Votes 1	Votes 42
Pros & Cons
Pros 1 Good integration	Pros 18 Built-in conversational agents 7 Custom Webhooks 5 Multi Lingual 5 Great interface 4 OOTB integrations Cons 9 Multi lingual 2 Can’t be self-hosted
Integrations
Meya Motion.ai Gupshup Android SDK Front Help Scout HipChat Messenger Platform Shopify Slack	No integrations available

What are some alternatives to Smooch, Dialogflow?

Engati

It is a free chatbot platform to build bots quickly without any coding required. It allows you to build, manage, integrate, train, analyse and publish your personalized bot in a matter of minutes.

Telegram Bot API

Bots are third-party applications that run inside Telegram. Users can interact with bots by sending them messages, commands and inline requests. You control your bots using HTTPS requests to our bot API.

Botpress

Botpress is an open-source bot creation tool written in TypeScript. It is powered by a rich set of open-source modules built by the community. We like to say that Botpress is like the WordPress of bots; anyone can create and reuse other peo

Microsoft Bot Framework

The Microsoft Bot Framework provides just what you need to build and connect intelligent bots that interact naturally wherever your users are talking, from text/sms to Skype, Slack, Office 365 mail and other popular services.

Amazon Lex

Lex provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user experiences and lifelike conversational interactions.

Chatfuel

Send news, collect feedback, receive and answer questions and share content libraries — from GIFs to full business docs.

Flow XO

Everything you need to create and manage bots. Build powerful bots without code, bots work seamlessly across platforms, and we host, manage & scale your bots.

IBM Watson

It combines artificial intelligence (AI) and sophisticated analytical software for optimal performance as a "question answering" machine.

Wit.ai

Iti is an API that makes it very easy for developers to create applications or devices that you can talk to. Any app, or any device, like a smart watch, Google Glass, Nest, even a car, can stream audio to the Wit API, and get actionable data in return. We turn speech into actions. Think Twilio for Natural Language, with Stripe-level developer friendliness.

Azure Bot Service

The Azure Bot Service provides an integrated environment that is purpose-built for bot development, enabling you to build, connect, test, deploy, and manage bots, all from one place.

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