3CX vs Elastix

Overview

3CX

Stacks40

Followers33

Votes0

Elastix

Stacks4

Followers7

Votes0

3CX vs Elastix: What are the differences?

**Introduction:

In this comparison, we will analyze the key differences between 3CX and Elastix, two popular VoIP (Voice over Internet Protocol) phone systems.**

Scalability: 3CX offers better scalability as it can handle more concurrent calls and extensions compared to Elastix. It supports up to 16,000 simultaneous calls, making it suitable for larger enterprises with higher call volumes. Elastix, on the other hand, is limited to a maximum of 2,000 simultaneous calls.
Ease of Use: 3CX is known for its user-friendly interface and easy deployment process. It provides a web-based management console that makes it simple to configure and maintain the phone system. Elastix, although user-friendly, may require more technical knowledge for initial setup and configuration.
Integration with Other Services: 3CX offers a wider range of out-of-the-box integrations with other business tools and services. It seamlessly integrates with popular CRM systems, like Salesforce and Microsoft Dynamics, providing call and customer information integration. Elastix, while also offering integrations, may require additional customization to achieve similar levels of integration.
Pricing Model: 3CX offers a flexible pricing model, allowing businesses to choose between a perpetual license with one-time payment or an annual subscription. This provides greater flexibility for businesses with varying budgets. Elastix, on the other hand, mainly offers a free, open-source version with limited features, while more advanced features may require purchasing add-ons or support packages.
Support and Updates: 3CX provides professional technical support through various channels, including phone, email, and online forums. It also regularly releases updates and patches to improve stability and security. Elastix, being open-source, primarily relies on community support. While community forums and resources are available, there may be limitations in terms of timely support and availability of updates.

In Summary, 3CX offers better scalability, ease of use, integrations with other services, a flexible pricing model, and professional support and updates, making it a more comprehensive and reliable option compared to Elastix.

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Detailed Comparison

3CX	Elastix
It is an open standards IP PBX that offers complete Unified Communications, out of the box. Suitable for any business size or industry it can accommodate to your every need; from mobility and status to advanced contact center features and more, at a fraction of the cost.	It is a unified communications server software that brings together IP PBX, email, IM, faxing and collaboration functionality. It has a Web interface and includes capabilities such as a call center software with predictive dialing.
-	Cut your phone bill and communications costs; Never miss a Call; Android & iOS clients; Unified Communications; Automate your Zero PBX Admin; Integrated Softphones for Mac and Windows; WebRTC Web Conferencing; Click2Call & CRM Integration; On-Premise: MiniPC as PBX Appliance
Statistics
Stacks 40	Stacks 4
Followers 33	Followers 7
Votes 0	Votes 0

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Related Comparisons

3CX vs Elastix: What are the differences?

**Introduction:

In this comparison, we will analyze the key differences between 3CX and Elastix, two popular VoIP (Voice over Internet Protocol) phone systems.**

Scalability: 3CX offers better scalability as it can handle more concurrent calls and extensions compared to Elastix. It supports up to 16,000 simultaneous calls, making it suitable for larger enterprises with higher call volumes. Elastix, on the other hand, is limited to a maximum of 2,000 simultaneous calls.
Ease of Use: 3CX is known for its user-friendly interface and easy deployment process. It provides a web-based management console that makes it simple to configure and maintain the phone system. Elastix, although user-friendly, may require more technical knowledge for initial setup and configuration.
Integration with Other Services: 3CX offers a wider range of out-of-the-box integrations with other business tools and services. It seamlessly integrates with popular CRM systems, like Salesforce and Microsoft Dynamics, providing call and customer information integration. Elastix, while also offering integrations, may require additional customization to achieve similar levels of integration.
Pricing Model: 3CX offers a flexible pricing model, allowing businesses to choose between a perpetual license with one-time payment or an annual subscription. This provides greater flexibility for businesses with varying budgets. Elastix, on the other hand, mainly offers a free, open-source version with limited features, while more advanced features may require purchasing add-ons or support packages.
Support and Updates: 3CX provides professional technical support through various channels, including phone, email, and online forums. It also regularly releases updates and patches to improve stability and security. Elastix, being open-source, primarily relies on community support. While community forums and resources are available, there may be limitations in terms of timely support and availability of updates.

3CX vs Elastix

Overview