Need advice about which tool to choose?Ask the StackShare community!
Cisco Emergency Responder vs HelpSite: What are the differences?
Developers describe Cisco Emergency Responder as "Enhance the existing emergency 9-1-1 functionality offered by Cisco Unified Communications Manager". It assures that Cisco Unified Communications Manager will send emergency calls to the appropriate Public Safety Answering Point (PSAP) for the caller's location, and that the PSAP can identify the caller's location and return the call if necessary. On the other hand, HelpSite is detailed as "Create an awesome support center". It is easy-to-use hosted knowledge base software for creating an awesome support & FAQ site for your business.
Cisco Emergency Responder and HelpSite belong to "Mobile Customer Support" category of the tech stack.