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Cisco Emergency Responder

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HelpStack

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Cisco Emergency Responder vs HelpStack: What are the differences?

Developers describe Cisco Emergency Responder as "Enhance the existing emergency 9-1-1 functionality offered by Cisco Unified Communications Manager". It assures that Cisco Unified Communications Manager will send emergency calls to the appropriate Public Safety Answering Point (PSAP) for the caller's location, and that the PSAP can identify the caller's location and return the call if necessary. On the other hand, HelpStack is detailed as "Open Source Mobile App Customer Support". HelpStack helps iOS developers to setup support interface for their customers to reach out and provide feedback. Being open-source, developers can customize the look and feel of the helpdesk within their app. Also, the iOS developers can easily collaborate to enhance its capabilities.

Cisco Emergency Responder and HelpStack can be primarily classified as "Mobile Customer Support" tools.

HelpStack is an open source tool with 481 GitHub stars and 75 GitHub forks. Here's a link to HelpStack's open source repository on GitHub.

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What is Cisco Emergency Responder?

It assures that Cisco Unified Communications Manager will send emergency calls to the appropriate Public Safety Answering Point (PSAP) for the caller's location, and that the PSAP can identify the caller's location and return the call if necessary.

What is HelpStack?

HelpStack helps iOS developers to setup support interface for their customers to reach out and provide feedback. Being open-source, developers can customize the look and feel of the helpdesk within their app. Also, the iOS developers can easily collaborate to enhance its capabilities.

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