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Cisco Emergency Responder

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HelpStack

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Cisco Emergency Responder vs HelpStack: What are the differences?

Developers describe Cisco Emergency Responder as "Enhance the existing emergency 9-1-1 functionality offered by Cisco Unified Communications Manager". It assures that Cisco Unified Communications Manager will send emergency calls to the appropriate Public Safety Answering Point (PSAP) for the caller's location, and that the PSAP can identify the caller's location and return the call if necessary. On the other hand, HelpStack is detailed as "Open Source Mobile App Customer Support". HelpStack helps iOS developers to setup support interface for their customers to reach out and provide feedback. Being open-source, developers can customize the look and feel of the helpdesk within their app. Also, the iOS developers can easily collaborate to enhance its capabilities.

Cisco Emergency Responder and HelpStack can be primarily classified as "Mobile Customer Support" tools.

HelpStack is an open source tool with 481 GitHub stars and 75 GitHub forks. Here's a link to HelpStack's open source repository on GitHub.

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What is Cisco Emergency Responder?

It assures that Cisco Unified Communications Manager will send emergency calls to the appropriate Public Safety Answering Point (PSAP) for the caller's location, and that the PSAP can identify the caller's location and return the call if necessary.

What is HelpStack?

HelpStack helps iOS developers to setup support interface for their customers to reach out and provide feedback. Being open-source, developers can customize the look and feel of the helpdesk within their app. Also, the iOS developers can easily collaborate to enhance its capabilities.

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What are some alternatives to Cisco Emergency Responder and HelpStack?
Helpshift
Helpshift delivers scalable customer service in your mobile apps and mobile websites. CRM for mobile enabling customer conversations inside your app.
SupportKit
SupportKit adds beautifully simple messaging to your app to keep your users engaged and coming back.
Hipmob
Talk to mobile users inside your app. Used by m-commerce, SAAS and Subscription services, and mobile hardware companies to increase retention and in-app sales, and get fewer support tickets. Help users help themselves with in-app helpdesk, use live chat to answer questions immediately, and push notifications bring users back.
HelpSite
It is easy-to-use hosted knowledge base software for creating an awesome support & FAQ site for your business.
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