SupportYourApp vs Cisco Unified Contact Center Express Comparison | StackShare

Overview

SupportYourApp

Stacks1

Followers5

Votes0

Cisco Unified Contact Center Express

Stacks4

Followers5

Votes0

Cisco Unified Contact Center Express vs SupportYourApp: What are the differences?

What is Cisco Unified Contact Center Express? Secure, available, and sophisticated contact center software solution. It provides a secure, available, and sophisticated contact center software solution for up to 400 agents and interactive voice response (IVR) ports that is easy to deploy and manage. This omnichannel solution is ideal for formal and informal small to medium-size contact centers.

What is SupportYourApp? Outstanding Outsourced Customer Support. By employing professional contact centres (like ours) that utilize inbound/outbound phone & email support, social media management, & back office support — companies have been able to alleviate the stress of operating their own support team & in turn — take a huge weight off their shoulders. Outsourcing customer support helps emerging companies increase customer retention while helping them to stay ahead of their competition.

Cisco Unified Contact Center Express and SupportYourApp can be categorized as "Call Center as a Service" tools.

Detailed Comparison

SupportYourApp	Cisco Unified Contact Center Express
SupportYourApp is a support-as-a-service company that has been providing secure technical, customer support and CX services to growing companies around the globe since 2010.	It provides a secure, available, and sophisticated contact center software solution for up to 400 agents and interactive voice response (IVR) ports that is easy to deploy and manage. This omnichannel solution is ideal for formal and informal small to medium-size contact centers.
Customer support (Front desk, Tier 1); Inbound call center services; Technical support services (Tier 1-3); IT support services; Social media customer services; CX services; AI-powered support teams; System setup and Integration; Reception desk services; Back-office services (data entry, content moderation & enrichment); KYC & ID verification; Data annotation; Staff augmentation (web & software developers, UX/UI designers, QA)	Agent and supervisor experience; Get insight on customer experience; Seamless omnichannel interactions
Statistics
Stacks 1	Stacks 4
Followers 5	Followers 5
Votes 0	Votes 0

What are some alternatives to SupportYourApp, Cisco Unified Contact Center Express?

Avaya

It is a global leader in the contact center market, providing companies with reliable and scalable communications-centric solutions. It helps businesses manage calls, improve customer service and compete more effectively.

Ziwo

Single platform for Calls & Messages. API Based with CRM Plugins. Connect Real, Virtual & Remote Agents with Phone Numbers in Every Country.

HoduCC

Omnichannel contact center software that offers streamlined end-to-end communication solutions. Its effective use of data in customer journeys allows seamless experience across all channels. The contact center software easily accommodates the needs of sales and operations, and it offers a wide range of customization as per your business requirements. Whether there’s a requirement to improve productivity or enhance customers satisfaction, it is a perfect match of call center software for all types of business. Opt for it to deliver quick, measurable, and improved call center operations.