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What is Mattermost?
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Uploadcare is mostly remote team and we're using video conferencing all the time both for internal team meetings and for external sales, support, interview, etc. calls. I think we've tried every solution there is on the market before we've decided to stop with Zoom.
Tools just plainly don't work (Skype), are painful to install for external participants (Webex and other "enterprise" solutions) can't properly handle 10+ participants calls (Google Hangouts Chat).
Zoom just works. It has all required features and even handles bad connections very graciously. One of the best tool decisions we've ever made :)
I use Zulip instead of Slack, Mattermost, or RocketChat because of its first class threading. One week after switching to Gmail (in 2004) I realized I was never (willingly) going to use an unthreaded email product again. I had that same experience the first time I saw Zulip.
Zulip is also fully open-source, with a well-maintained (e.g. 90+% test coverage, fully static python), easily extensible code-base. In many companies, your communication platform (chat or email) is the center of the workplace -- no one asks for a chat integration into their calendar, they ask for a calendar integration into their chat. A fully open-source codebase means you can customize Zulip to your needs, and are never at the whim of a corporate maintainer who can't or won't fix simple bugs, or who will charge you tens of thousands of dollars for making minor customizations.
Which VideoConferencing software to use?
Join.me, #GoToMeeting, Google, Skype... Many of the previous software I experienced disappointed me or my team in many ways: problems joining, voice/video issues, having to register or install software first. And easily, each time we just waste 10-15mn waiting for everyone to join.
Too many signs it was time for a change.
At my previous company, SmartZip, I made the switch to #UberConference. A Dialpad service. We're currently using Zoom at Stessa. I really like it too.
Slack is the industry standard for managed instant messaging (IM). A good alternative would be to self (or cloud) host an open source IM such as Mattermost but as always it would be a good idea to do a cost benefit analysis between the solutions.
Some of the main things to consider:
- Having a good SDK for plugin creation
- Having good integrations with existing tools ( JIRA , GitHub , OpsGenie , etc.)
- Maintenance and administration
- Covers all your businesses use cases
I use Slack because it offers the best experience, even on the free tier (which we're still using). As a comparison, I have had in depth experience with HipChat, Stride, Skype, Google Chat (the new service), Google Hangouts (the old service). For self hosted, Mattermost is open source and claims to support most Slack integrations, but I have not extensively investigated this claim.
they really have an awesome and fast support.. Thanks http://www.followthesteps.net/sky-contact-phone-number/
It is no secret that we use Mattermost at Faelix — after all, it is a product we already support to be able to offer it to our customers. And like many network operators we use Oxidized to track and log changes to our routers and switches, even when those changes are made by automation tools.
As part of our move to using more ChatOps within the business I wanted to get visibility of network changes within our network operations channel in Mattermost. A quick and dirty script achieved this.
Three reasons why people like Skype that I am compelling: 1. It's simple and easy to use 2. Good video calling quality 3. It's cheap and very efficient Very popular too
We are using Skype to help your customers in realtime. Sometimes you need to chat or talk with customer right away and this is best option for us right now.
Skype is one of the better methods I've found for IM communication, and most of my clients have it. Mostly use it when there is a need for screensharing.
Skype is far by one of the best video calling apps I've ever used(After Google Duo) It has a very simple User Interface, hence is a favorite of mine.