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Dialogflow

Stacks261

Followers664

+ 1

Votes42

Smooch

Stacks28

Followers37

+ 1

Votes1

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Dialogflow vs Smooch: What are the differences?

Developers describe Dialogflow as "Give users new ways to interact with your product by building engaging voice and text-based conversational apps". Give users new ways to interact with your product by building engaging voice and text-based conversational apps. On the other hand, Smooch is detailed as "Enabling Messaging for Businesses". Smooch is the best software platform to build messaging experiences. Get access to the largest set of channels with a single API, and the most reliable infrastructure.

Dialogflow and Smooch can be primarily classified as "Chatbot Platforms &" tools.

According to the StackShare community, Dialogflow has a broader approval, being mentioned in 10 company stacks & 8 developers stacks; compared to Smooch, which is listed in 4 company stacks and 3 developer stacks.

Advice on Dialogflow and Smooch

Stefan Hesse

Jul 17, 2020 | 6 upvotes · 56.3K views

Needs advice

Botkit

Dialogflow

and

rasa NLU

Hi, does anyone have recommendations for a chatbot framework? I am currently using Botpress, and I am not happy with it. The upside is: They pretty much have everything you can ask for in a bot solution, but the issue is: They did nothing right, the documentation is terrible, and you have this feeling of it falling apart at any time, which is what actually happened once.

My ideal solution would have:

Support for Messenger and web (should either have a website chat plugin or straightforward integration with a different one)
A visual builder (for none tech team members) | This is not a hard requirement though
A slick DX for building simple things like API calls or more advanced stuff.
We currently only have a "click bot," so no crazy NLP features required, but in the future a requirement

What I do not want: - I do not want a solution where "someone else" builds the bot for me

Replies (1)

Samantha Delfin

Data Scientist at ArkusNexus · Jul 23, 2020 | 2 upvotes · 53.9K views

Recommends

Dialogflow

Dialogflow includes:

OOTB integration with Messenger and you may use the Web Demo integration provided to embed it to your website. For Messenger, you even have some responses such as image responses, card responses and for those that are not available you can use custom payload.
It has a very nice visual builder which can be easily used by non-technical builders.
Fulfillment allows you to easily integrate your APIs.

Coursera has a very nice two-week course to learn how to use it.

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Pros of Dialogflow

Pros of Smooch

18
Built-in conversational agents
7
Custom Webhooks
5
Great interface
5
Multi Lingual
4
OOTB integrations
2
Knowledge base
1
Quick display

1
Good integration

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Cons of Dialogflow

Cons of Smooch

9
Multi lingual
2
Can’t be self-hosted

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What is Dialogflow?

Give users new ways to interact with your product by building engaging voice and text-based conversational apps.

What is Smooch?

Smooch is the best software platform to build messaging experiences. Get access to the largest set of channels with a single API, and the most reliable infrastructure.

Need advice about which tool to choose?Ask the StackShare community!

What companies use Dialogflow?

What companies use Smooch?

Manage your open source components, licenses, and vulnerabilities

Learn More

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What tools integrate with Dialogflow?

What tools integrate with Smooch?

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What are some alternatives to Dialogflow and Smooch?

Amazon Lex

Lex provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user experiences and lifelike conversational interactions.

Microsoft Bot Framework

The Microsoft Bot Framework provides just what you need to build and connect intelligent bots that interact naturally wherever your users are talking, from text/sms to Skype, Slack, Office 365 mail and other popular services.

IBM Watson

It combines artificial intelligence (AI) and sophisticated analytical software for optimal performance as a "question answering" machine.

TensorFlow

TensorFlow is an open source software library for numerical computation using data flow graphs. Nodes in the graph represent mathematical operations, while the graph edges represent the multidimensional data arrays (tensors) communicated between them. The flexible architecture allows you to deploy computation to one or more CPUs or GPUs in a desktop, server, or mobile device with a single API.

Twilio

Twilio offers developers a powerful API for phone services to make and receive phone calls, and send and receive text messages. Their product allows programmers to more easily integrate various communication methods into their software and programs.

See all alternatives

Dialogflow vs Smooch

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Pros of Dialogflow

Pros of Smooch

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Cons of Dialogflow

Cons of Smooch

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What is Dialogflow?

What is Smooch?

Need advice about which tool to choose?Ask the StackShare community!

What companies use Dialogflow?

What companies use Smooch?

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What tools integrate with Dialogflow?

What tools integrate with Smooch?

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