Dialpad vs Google Meet: What are the differences?

Introduction

Dialpad and Google Meet are both communication tools used for voice and video conferencing. However, there are key differences between the two platforms that set them apart.

1. Pricing and Plans:

Dialpad offers a range of pricing plans starting from basic to advanced options, catering to different needs and budgets. On the other hand, Google Meet offers different pricing options through their G Suite plans, which include additional features and productivity tools along with access to Google Meet.

2. Integration and Connectivity:

Dialpad provides integrations with popular business tools such as Salesforce, Zendesk, and Microsoft Office 365, allowing users to streamline workflows and enhance productivity. Google Meet, being a part of Google's ecosystem, offers seamless integration with other Google tools like Google Calendar, Drive, and Gmail.

3. Participant Limit:

While both Dialpad and Google Meet can accommodate multiple participants in a conference, there is a difference in the number of participants supported. Dialpad typically allows up to 100 participants in a conference, whereas Google Meet can handle larger groups, with a limit of up to 250 participants for G Suite Enterprise editions.

4. Ease of Access and User Interface:

Dialpad offers a user-friendly interface, making it easy for users to navigate through different features and functionalities. Google Meet also has a straightforward interface, but it benefits from the familiarity of other Google tools, making it easily accessible for users who are already using other Google services.

5. Recording and Playback Options:

Dialpad provides the ability to record conferences and access them later for playback or review purposes. This feature can be useful for collaboration or training purposes. On the other hand, Google Meet does not have native recording capabilities. However, third-party extensions or integrated services can be used for meeting recording.

6. Available Features and Tools:

Dialpad offers a range of features that include messaging, team collaboration, and call center capabilities in addition to voice and video conferencing. Google Meet, on the other hand, focuses primarily on audio and video conferencing, with tools like screen sharing and live closed captions for accessibility.

In summary, Dialpad differs from Google Meet in terms of pricing options, integration capabilities, participant limits, user interface, recording options, and available features.