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Microsoft 365
ByMicrosoft-365Microsoft-365

Microsoft 365

#10in Customer Support
Discussions4
Followers788
OverviewDiscussions4

What is Microsoft 365?

Office is becoming Microsoft 365. Boost productivity with Microsoft Teams, Word, Excel, PowerPoint, and more—all in one place.

Microsoft 365 is a tool in the Customer Support category of a tech stack.

Key Features

Supports Mac, iPad®, iPhone®, and Android™Auto updates for Desktop and the online versionsEmail, chat, or call support and talk to a real live personVersions for Home, Small Business, Enterprise, and Education

Microsoft 365 Pros & Cons

Pros of Microsoft 365

  • ✓Best
  • ✓Easy to change domains
  • ✓Familiarity of ms office
  • ✓Interop with most Enterprise clients
  • ✓Pros

Cons of Microsoft 365

  • ✗Comparatively slow speed in opening apps than Gmail
  • ✗Configuration is complex

Microsoft 365 Alternatives & Comparisons

What are some alternatives to Microsoft 365?

G Suite

G Suite

An integrated suite of secure, cloud-native collaboration and productivity apps. It includes Gmail, Docs, Drive, Calendar, Meet and more.

Google Workspace

Google Workspace

An integrated suite of secure, cloud-native collaboration and productivity apps powered by Google AI. Includes Gmail, Docs, Drive, Calendar, Meet and more.

Zoho

Zoho

Unique and powerful suite of software to run your entire business. It contains word processing, spreadsheets, presentations, databases, note-taking, wikis, web conferencing, customer relationship management, project management, invoicing, and other applications.

Bitrix24

Bitrix24

It is a free (for small businesses) social enterprise platform. It is a united work space which handles the many aspects of daily operations and tasks. Create your own social intranet in minutes.

Microsoft Graph API

Microsoft Graph API

It is the gateway to data and intelligence in Microsoft 365. It provides a unified programmability model that you can use to access the tremendous amount of data in Microsoft 365, Windows, and Enterprise Mobility + Security.

Bizagi Modeler

Bizagi Modeler

Free, intuitive and powerful business process mapping software. Join over 1 million users across the globe.

Microsoft 365 Integrations

Microsoft Excel, Freshsales, GoToMeeting, Dialpad, Seafile and 7 more are some of the popular tools that integrate with Microsoft 365. Here's a list of all 12 tools that integrate with Microsoft 365.

Microsoft Excel
Microsoft Excel
Freshsales
Freshsales
GoToMeeting
GoToMeeting
Dialpad
Dialpad
Seafile
Seafile
Nutshell
Nutshell
Typora
Typora
Planbox
Planbox
Vtiger CRM
Vtiger CRM
Teamgate CRM
Teamgate CRM
Book Like A Boss
Book Like A Boss
Outreach.io
Outreach.io

Microsoft 365 Discussions

Discover why developers choose Microsoft 365. Read real-world technical decisions and stack choices from the StackShare community.

Morris Hendricks
Morris Hendricks

Jan 27, 2023

Needs adviceonMicrosoft 365Microsoft 365Microsoft AzureMicrosoft AzureFail2banFail2ban

I am the Systems Administrator for a (total online) Microsoft 365, and Microsoft Azure, Sentinel Cyber school. I have been searching for over a year about ways to combat logins from all over the globe. I receive a daily report of logins that shows me who and where from they are trying to get access to our domain. I came across this article and I am trying to incorporate it into our Microsoft 365, and Azure, Sentinel; it seems it is almost straight forward until about halfway through then I don't seem to get where to create a playbook from. If someone has figured out a way to install Fail2ban in a Microsoft Azure, Sentinel, and 365 Defender location I would greatly appreciate the help, or if someone could help me get through the playbook section that would also be very helpful.

Thank you Morris

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Calum Eadie
Calum Eadie

Engineering Manager at Accurx

May 30, 2019

Needs adviceonTwilio SendGridTwilio SendGridMicrosoft 365Microsoft 365

We use SendGrid for sending transactional emails to the users of our Chain SMS service. This includes emails like verifying your email address, welcome emails and password reset emails.

We recently switched from sending emails using an Microsoft 365 email account to using SendGrid. Here we've changed our approach from consuming a lower level capability (we used an SMTP interface to the Office 365 account) to consuming the higher level SendGrid service which we interact with using their C# client library.

We gradually rolled out the change to our user base and measured the % of users confirming their email address to estimate email delivery, we found SendGrid performed at least as well as an Office 365 account.

We found using more advanced email confirmation (SPF, DKIM, etc.) has made a significant improvement to delivery rate (increased the delivery rate by 10%).

We've also found that the email activity feature in SendGrid (which shows whether an email has been delivered, bounced etc) is particularly useful and has helped us learn more about how emails can go wrong (e.g. hard/soft bounce).

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Priit Kaasik
Priit Kaasik

CTO at Katana

May 3, 2019

Needs adviceonConfluenceConfluenceBitbucketBitbucketGitHubGitHub

How we ended up choosing Confluence as our internal web / wiki / documentation platform at Katana.

It happened because we chose Bitbucket over GitHub . We had Katana's first hackaton to assemble and test product engineering platform. It turned out that at that time you could have Bitbucket's private repositories and a team of five people for free - Done!

This decision led us to using Bitbucket pipelines for CI, Jira for Kanban, and finally, Confluence. We also use Microsoft 365 and started with using OneNote, but SharePoint is still a nightmare product to use to collaborate, so OneNote had to go.

Now, when thinking of the key value of Confluence to Katana then it is Product Requirements Management. We use Page Properties macros, integrations (with Slack , InVision, Sketch etc.) to manage Product Roadmap, flash out Epic and User Stories.

We ended up with using Confluence because it is the best fit for our current engineering ecosystem.

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Wesly Nouse
Wesly Nouse

Owner at Absolum

Apr 27, 2019

Needs adviceonG SuiteG SuiteMicrosoft 365Microsoft 365LinuxLinux

We use G Suite because of its cheap costs, easy management/administration, Excellent DKIM score, and everything that comes with it. We switched from Microsoft 365 because it doesn't work on Linux which is our OS of choice. Furthermore, G Suite does not lack any of the features that Office365 had to offer, I'd even say it offers more.

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