ID Cloud Call Center Software vs Microcall
Overview
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CLI (Node.js)
Manual
Detailed Comparison
It is software that captures call data from any voice platform, stores the data in an SQL database and provides unlimited reporting that improve the management of your voice traffic, allocate telecom costs, detect potential toll fraud, increase employee productivity and ultimately reduce expenses. | Teckinfo is a leading call center software provider in India. We help businesses manage cloud call center with contact center technology. Contact us! |
Active Directory Interface; Call Accounting; Instant Toll Fraud notification; Browser-based Telephone Directory | Contact center software |
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What are some alternatives to Microcall, ID Cloud Call Center Software?
Zustand
Small, fast and scaleable bearbones state-management solution. Has a comfy api based on hooks, that isn't boilerplatey or opinionated, but still just enough to be explicit and flux-like.
Statsbot
Statsbot is helping you take control of your raw data, providing an all-in-one analysis tool for engineers and non-tech folks alike.
Avaya
It is a global leader in the contact center market, providing companies with reliable and scalable communications-centric solutions. It helps businesses manage calls, improve customer service and compete more effectively.
digna
Is the game-changing European modern data quality platform that effortlessly uncovers anomalies and errors in your data with Artificial Intelligence.
Droidal Voice AI Agent
Droidal Voice AI Agent automates scheduling, insurance verification, prior authorizations, and claim follow-ups. It handles payer calls, updates EHR/RCM systems in real time, and cuts manual work by 70%. HIPAA-compliant and built for healthcare RCM teams.
Kloud 7: Business Communications. VoIP. Business Phones. Contact Center. Unified Communications Platform.
Kloud 7 is a business communications service provider that offers tailored solutions for businesses to grow faster.
Amazon Connect
The self-service graphical interface in Amazon Connect makes it easy for non-technical users to design contact flows, manage agents, and track performance metrics – no specialized skills required.
Open Web Analytics
It is open source web analytics software that you can use to track and analyze how people use your websites and applications. It provides website owners and developers with easy ways to add web analytics to their sites using simple Javascript, PHP, or REST based APIs.
Genesys
It is a tool that provides its users with improved call management, enhanced call routing capabilities to the right resources, and faster resolution of calls.
Talkdesk
Easy-to-use, cloud-based call center software that helps growing businesses provide excellent customer service. One-click integrations with Salesforce, Zendesk, Desk.com and many others. No phones, hardware, downloads or coding required.
