MicrocallWhat is Microcall?
It is software that captures call data from any voice platform, stores the data in an SQL database and provides unlimited reporting that improve the management of your voice traffic, allocate telecom costs, detect potential toll fraud, increase employee productivity and ultimately reduce expenses.
Microcall is a tool in the Customer Support category of a tech stack.
Key Features
Active Directory InterfaceCall AccountingInstant Toll Fraud notificationBrowser-based Telephone Directory
Microcall Pros & Cons
Pros of Microcall
No pros listed yet.
Cons of Microcall
No cons listed yet.
Microcall Alternatives & Comparisons
What are some alternatives to Microcall?
Zustand
Small, fast and scaleable bearbones state-management solution. Has a comfy api based on hooks, that isn't boilerplatey or opinionated, but still just enough to be explicit and flux-like.
Amazon Connect
The self-service graphical interface in Amazon Connect makes it easy for non-technical users to design contact flows, manage agents, and track performance metrics – no specialized skills required.
Open Web Analytics
It is open source web analytics software that you can use to track and analyze how people use your websites and applications. It provides website owners and developers with easy ways to add web analytics to their sites using simple Javascript, PHP, or REST based APIs.
