Cisco Unified Communications Manager vs Microcall

Overview

Microcall

Stacks0

Followers0

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Cisco Unified Communications Manager

Stacks10

Followers13

Votes0

Cisco Unified Communications Manager vs Microcall: What are the differences?

Cisco Unified Communications Manager: Enterprise unified communications and collaboration. Bring people together anytime, anywhere, and on any device with Cisco's integrated collaboration infrastructure for voice and video calling, messaging, and mobility Cisco Unified Communications Manager (Unified CM) provides reliable, secure, scalable, and manageable call control and session management.; Microcall: Call accounting software solution. It is software that captures call data from any voice platform, stores the data in an SQL database and provides unlimited reporting that improve the management of your voice traffic, allocate telecom costs, detect potential toll fraud, increase employee productivity and ultimately reduce expenses.

Cisco Unified Communications Manager and Microcall can be primarily classified as "Call Center Management" tools.

Some of the features offered by Cisco Unified Communications Manager are:

Unified communications
Enhanced mobility
Local and global

On the other hand, Microcall provides the following key features:

Active Directory Interface
Call Accounting
Instant Toll Fraud notification

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Detailed Comparison

Microcall	Cisco Unified Communications Manager
It is software that captures call data from any voice platform, stores the data in an SQL database and provides unlimited reporting that improve the management of your voice traffic, allocate telecom costs, detect potential toll fraud, increase employee productivity and ultimately reduce expenses.	Bring people together anytime, anywhere, and on any device with Cisco's integrated collaboration infrastructure for voice and video calling, messaging, and mobility. Cisco Unified Communications Manager (Unified CM) provides reliable, secure, scalable, and manageable call control and session management.
Active Directory Interface; Call Accounting; Instant Toll Fraud notification; Browser-based Telephone Directory	Unified communications; Enhanced mobility; Local and global; Cloud-connected global operations; Open and interoperable; Secure and compliant
Statistics
Stacks 0	Stacks 10
Followers 0	Followers 13
Votes 0	Votes 0

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