StackShareStackShare
Follow on
StackShare

Discover and share technology stacks from companies around the world.

Follow on

© 2025 StackShare. All rights reserved.

Product

  • Stacks
  • Tools
  • Feed

Company

  • About
  • Contact

Legal

  • Privacy Policy
  • Terms of Service
  1. Stackups
  2. Business Tools
  3. Customer Support
  4. Call Center Management
  5. Cisco Unified Communications Manager vs Microcall

Cisco Unified Communications Manager vs Microcall

OverviewComparisonAlternatives

Overview

Microcall
Microcall
Stacks0
Followers0
Votes0
Cisco Unified Communications Manager
Cisco Unified Communications Manager
Stacks10
Followers13
Votes0

Cisco Unified Communications Manager vs Microcall: What are the differences?

Cisco Unified Communications Manager: Enterprise unified communications and collaboration. Bring people together anytime, anywhere, and on any device with Cisco's integrated collaboration infrastructure for voice and video calling, messaging, and mobility Cisco Unified Communications Manager (Unified CM) provides reliable, secure, scalable, and manageable call control and session management.; Microcall: Call accounting software solution. It is software that captures call data from any voice platform, stores the data in an SQL database and provides unlimited reporting that improve the management of your voice traffic, allocate telecom costs, detect potential toll fraud, increase employee productivity and ultimately reduce expenses.

Cisco Unified Communications Manager and Microcall can be primarily classified as "Call Center Management" tools.

Some of the features offered by Cisco Unified Communications Manager are:

  • Unified communications
  • Enhanced mobility
  • Local and global

On the other hand, Microcall provides the following key features:

  • Active Directory Interface
  • Call Accounting
  • Instant Toll Fraud notification

Share your Stack

Help developers discover the tools you use. Get visibility for your team's tech choices and contribute to the community's knowledge.

View Docs
CLI (Node.js)
or
Manual

Detailed Comparison

Microcall
Microcall
Cisco Unified Communications Manager
Cisco Unified Communications Manager

It is software that captures call data from any voice platform, stores the data in an SQL database and provides unlimited reporting that improve the management of your voice traffic, allocate telecom costs, detect potential toll fraud, increase employee productivity and ultimately reduce expenses.

Bring people together anytime, anywhere, and on any device with Cisco's integrated collaboration infrastructure for voice and video calling, messaging, and mobility. Cisco Unified Communications Manager (Unified CM) provides reliable, secure, scalable, and manageable call control and session management.

Active Directory Interface; Call Accounting; Instant Toll Fraud notification; Browser-based Telephone Directory
Unified communications; Enhanced mobility; Local and global; Cloud-connected global operations; Open and interoperable; Secure and compliant
Statistics
Stacks
0
Stacks
10
Followers
0
Followers
13
Votes
0
Votes
0

What are some alternatives to Microcall, Cisco Unified Communications Manager?

Zustand

Zustand

Small, fast and scaleable bearbones state-management solution. Has a comfy api based on hooks, that isn't boilerplatey or opinionated, but still just enough to be explicit and flux-like.

Statsbot

Statsbot

Statsbot is helping you take control of your raw data, providing an all-in-one analysis tool for engineers and non-tech folks alike.

digna

digna

Is the game-changing European modern data quality platform that effortlessly uncovers anomalies and errors in your data with Artificial Intelligence.

Amazon Connect

Amazon Connect

The self-service graphical interface in Amazon Connect makes it easy for non-technical users to design contact flows, manage agents, and track performance metrics – no specialized skills required.

Open Web Analytics

Open Web Analytics

It is open source web analytics software that you can use to track and analyze how people use your websites and applications. It provides website owners and developers with easy ways to add web analytics to their sites using simple Javascript, PHP, or REST based APIs.

Genesys

Genesys

It is a tool that provides its users with improved call management, enhanced call routing capabilities to the right resources, and faster resolution of calls.

Talkdesk

Talkdesk

Easy-to-use, cloud-based call center software that helps growing businesses provide excellent customer service. One-click integrations with Salesforce, Zendesk, Desk.com and many others. No phones, hardware, downloads or coding required.

Heybooster

Heybooster

It gives data-driven insight to empower marketing teams of e-commerce businesses. Connect your google analytics and get first insights.

ClickMeter

ClickMeter

It is a web-based marketing tool that enables advertisers to monitor, compare, and understand their marketing campaigns.

Oktell

Oktell

It is a contact center automation platform . It will help organize the workplaces of agents, supervisors, auditors, contact center administrators and will become an indispensable tool for inbound and outbound campaigns.

Related Comparisons

HipChat
Slack

HipChat vs Mattermost vs Slack

Litmus
Email on Acid

Email on Acid vs Litmus

InVision
Proto.io

InVision vs Marvel vs Proto.io

Webex
Microsoft Teams

Microsoft Teams vs Webex

Slack
RocketChat

Mattermost vs RocketChat vs Slack