Amazon-mks
Charles LaPress
Jan 21, 2019
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Amazon Connect
Customer SupportWhat is Amazon Connect?
The self-service graphical interface in Amazon Connect makes it easy for non-technical users to design contact flows, manage agents, and track performance metrics – no specialized skills required.
Amazon Connect is a tool in the Customer Support category of a tech stack.
Key Features
Easy to set up and manageScalable and elasticPay as you goOpen platform
Amazon Connect Pros & Cons
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Amazon Connect Alternatives & Comparisons
What are some alternatives to Amazon Connect?
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