Jan 21, 2019
The self-service graphical interface in Amazon Connect makes it easy for non-technical users to design contact flows, manage agents, and track performance metrics – no specialized skills required.
Amazon Connect is a tool in the Customer Support category of a tech stack.
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What are some alternatives to Amazon Connect?
Stack Overflow is a question and answer site for professional and enthusiast programmers. It's built and run by you as part of the Stack Exchange network of Q&A sites. With your help, we're working together to build a library of detailed answers to every question about programming.
Trello is a collaboration tool that organizes your projects into boards. In one glance, Trello tells you what's being worked on, who's working on what, and where something is in a process.
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Capture the knowledge that's too often lost in email inboxes and shared network drives in Confluence instead – where it's easy to find, use, and update.
SmartBots are some of the popular tools that integrate with Amazon Connect. Here's a list of all 1 tools that integrate with Amazon Connect.
Discover why developers choose Amazon Connect. Read real-world technical decisions and stack choices from the StackShare community.
Jan 21, 2019