What is Amazon Connect and what are its top alternatives?
Top Alternatives to Amazon Connect
Twilio
Twilio offers developers a powerful API for phone services to make and receive phone calls, and send and receive text messages. Their product allows programmers to more easily integrate various communication methods into their software and programs. ...
Zendesk
Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies. ...
Genesys
It is a tool that provides its users with improved call management, enhanced call routing capabilities to the right resources, and faster resolution of calls. ...
Avaya
It is a global leader in the contact center market, providing companies with reliable and scalable communications-centric solutions. It helps businesses manage calls, improve customer service and compete more effectively. ...
RingCentral
Since RingCentral is cloud based, you enjoy the freedom to connect and manage multiple locations, devices and workers within your cloud phone system. You can easily customize users, departments, and call handling rules. No matter where you, or the users, are. You only need a high-speed Internet connection and your phone system is ready to work lightning fast, anytime and anyplace. There’s no PBX hardware. ...
Talkdesk
Easy-to-use, cloud-based call center software that helps growing businesses provide excellent customer service. One-click integrations with Salesforce, Zendesk, Desk.com and many others. No phones, hardware, downloads or coding required. ...
Cisco Unified Communications Manager
Bring people together anytime, anywhere, and on any device with Cisco's integrated collaboration infrastructure for voice and video calling, messaging, and mobility. Cisco Unified Communications Manager (Unified CM) provides reliable, secure, scalable, and manageable call control and session management. ...
Oktell
It is a contact center automation platform . It will help organize the workplaces of agents, supervisors, auditors, contact center administrators and will become an indispensable tool for inbound and outbound campaigns. ...
Amazon Connect alternatives & related posts
- Powerful, simple, and well documented api146
- RESTful API87
- Clear pricing66
- Great sms services61
- Low cost of entry58
- Global SMS Gateway29
- Good value14
- Cloud IVR12
- Simple11
- Extremely simple to integrate with rails11
- Great for startups6
- SMS4
- Great developer program3
- Hassle free3
- New Features constantly rolling out1
- Many deployment options, from build from scratch to buy1
- Text me the app pages1
- Easy integration1
- Two factor authentication1
- A0
- Predictable pricing2
- Expensive1
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Hi, Stackshare community, I plan to build an app where people can go live, and users can watch him, 1 to many, follow each other, and text.
I am expecting a huge number of users to use the app in the first month (100k+)
I made the UX/UI design, and my designer asked me to find a developer.
I want your advice. What server is the best for video quality and fast text messages (like uplive, bigo)?
Ex. Agora, Twilio, Amazon Chime, Aws, or fiberbass
I need for both operating systems, (ios, android). Do you recommend Flutter?
- I have AWS server in my country (Bahrain), and 80% of the audience are from the same area. Does it help in the video quality between the audience?
Thank you for this helpful website.
Hello,
My app will be a live streaming app (like tango, BigoLive) An app developer asked me to choose a tech stack and a team. expected auditions from (Bahrain-KSA-UAE-Kuwait-Oman)
200 (broadcaster) at a time (minimum) (for 12 hours a day);10K watching the 200 (like 50 to 500) each live.
What servers are the best to use and give smooth high quality like Bigolive? For live streaming, and texting, and everything.
Which one is the best combination for my app? (Firebase, AWS, Twilio. Agora)
Thanks
- Centralizes our customer support132
- Many integrations70
- Easy to setup58
- Cheap25
- Simple25
- Clean11
- Customization6
- $1 Starter Pricing Plan4
- Woopra integration4
- Proactive Customer Support3
- Full of features1
- Charitable contribution to SF hospital for $20 plan1
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- Integrations0
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