Easy-to-use, cloud-based call center software that helps growing businesses provide excellent customer service.
One-click integrations with Salesforce, Zendesk, Desk.com and many others. No phones, hardware, downloads or coding required.
- Make and Receive Calls - call recording, voicemail, call disposition and notes, call control, call queues, unlimited concurrent calls, outbound caller ID, personalized greetings, and international numbers.
- Advanced Routing - IVR system, skills based routing and forward to phone.
- Integrate with Your Tools - contact history, enhanced caller ID, built-in CRM, compile contact lists, contact tags and custom fields, integrations, automated tasks, data import and synchronization.
- Monitor & Get Reports - call monitoring, real time reporting and historical reporting.
- Utilities - power dialer, web to lead, email notifications, and desktop notifications.