Dialpad vs Talkdesk
Overview
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Detailed Comparison
Easy-to-use, cloud-based call center software that helps growing businesses provide excellent customer service. One-click integrations with Salesforce, Zendesk, Desk.com and many others. No phones, hardware, downloads or coding required. | It is a pure-cloud business communication platform that's in tune with the way your team works . Connect your team with a business communication platform that powers voice, video, messages, and meetings across your existing devices. |
Make and Receive Calls - call recording, voicemail, call disposition and notes, call control, call queues, unlimited concurrent calls, outbound caller ID, personalized greetings, and international numbers.;Advanced Routing - IVR system, skills based routing and forward to phone.;Integrate with Your Tools - contact history, enhanced caller ID, built-in CRM, compile contact lists, contact tags and custom fields, integrations, automated tasks, data import and synchronization.;Monitor & Get Reports - call monitoring, real time reporting and historical reporting.;Utilities - power dialer, web to lead, email notifications, and desktop notifications. | Voice; message; video; meetings |
Statistics | |
Stacks 16 | Stacks 28 |
Followers 42 | Followers 34 |
Votes 0 | Votes 0 |
Integrations | |
What are some alternatives to Talkdesk, Dialpad?
Discord
Discord is a modern free voice & text chat app for groups of gamers. Our resilient Erlang backend running on the cloud has built in DDoS protection with automatic server failover.
Skype
Skype’s text, voice and video make it simple to share experiences with the people that matter to you, wherever they are.
Zoom
Zoom unifies cloud video conferencing, simple online meetings, and cross platform group chat into one easy-to-use platform. Our solution offers the best video, audio, and screen-sharing experience across Zoom Rooms, Windows, Mac, iOS, Android, and H.323/SIP room systems.
Google Meet
It is the business-oriented version of Google's Hangouts platform and is suitable for businesses of all sizes. It allows users to dial in phone numbers to access meetings, thus enabling users with slow internet connection to call in.
Jitsi
Jitsi (acquired by 8x8) is a set of open-source projects that allows you to easily build and deploy secure videoconferencing solutions. At the heart of Jitsi are Jitsi Videobridge and Jitsi Meet, which let you have conferences on the internet, while other projects in the community enable other features such as audio, dial-in, recording, and simulcasting.
It is a cross-platform mobile messaging app for iPhone, BlackBerry, Android, Windows Phone and Nokia. It allows users to send text messages and voice messages, make voice and video calls, and share images, documents, user locations, and other media.
Webex
Collaborate with colleagues across your organization, or halfway across the planet. Meet online and share files, information, and expertise. Collaborate from wherever you are with Webex mobile apps for IPhone, iPad, Android, or Blackberry. If you can get online, you can work together.
Viber
It is a cross-platform instant messaging and voice over IP application provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms.
Jami
It is a free software for universal communication which respects freedoms and privacy of its users. Its main goal is to provide a communication framework and end-user applications to make audio or video calls, send text messages and make generic data transfers. It makes this possible via multiple paradigms: a modern decentralized approach using a DHT to find peers or classical centralized SIP as a soft-phone.
WebRTC
It is a free, open project that enables web browsers with Real-Time Communications (RTC) capabilities via simple JavaScript APIs. The WebRTC components have been optimized to best serve this purpose.
