Amazon Connect vs RingCentral
Overview
Detailed Comparison
Since RingCentral is cloud based, you enjoy the freedom to connect and manage multiple locations, devices and workers within your cloud phone system. You can easily customize users, departments, and call handling rules. No matter where you, or the users, are. You only need a high-speed Internet connection and your phone system is ready to work lightning fast, anytime and anyplace. There’s no PBX hardware. | The self-service graphical interface in Amazon Connect makes it easy for non-technical users to design contact flows, manage agents, and track performance metrics – no specialized skills required. |
Cloud Phone;
Meetings;
Messaging;
Security;
Analytics | Easy to set up and manage;Scalable and elastic;Pay as you go;Open platform |
Statistics | |
Stacks 85 | Stacks 64 |
Followers 94 | Followers 128 |
Votes 1 | Votes 0 |
Pros & Cons | |
Pros
Cons
| No community feedback yet |
Integrations | |
| No integrations available | |
What are some alternatives to RingCentral, Amazon Connect?
It is a cross-platform mobile messaging app for iPhone, BlackBerry, Android, Windows Phone and Nokia. It allows users to send text messages and voice messages, make voice and video calls, and share images, documents, user locations, and other media.
Viber
It is a cross-platform instant messaging and voice over IP application provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms.
Aircall
Aircall is an app that you can install and setup in a few minutes. It lets you buy one or several phone numbers across the world, add teammates to your dashboard, and place & receive calls on your existing devices. Everything is managed inside the Aircall app.
AnyRoom
Create unique conference rooms on demand, without having to reuse the same IDs. Self-hosted free option works for most, but commercial licensing is available for more features and support.
3CX
It is an open standards IP PBX that offers complete Unified Communications, out of the box. Suitable for any business size or industry it can accommodate to your every need; from mobility and status to advanced contact center features and more, at a fraction of the cost.
Dynamo
It is a graphical programming interface that provides designers access to parametric modeling and data-driven customized workflows for building information modeling (BIM). It can run as an addin for Autodesk Revit and Autodesk Vasari, with the ability to manage Revit project files and family definitions, or it can run as a standalone program. It allows users to control complex geometry, construct parametric relationships, manage data, and automate tasks.
Dialpad
It is a pure-cloud business communication platform that's in tune with the way your team works . Connect your team with a business communication platform that powers voice, video, messages, and meetings across your existing devices.
Genesys
It is a tool that provides its users with improved call management, enhanced call routing capabilities to the right resources, and faster resolution of calls.
Signal App
It is a cross-platform messaging app. Privacy isn’t an optional mode – it’s just the way that Signal works. Every message, every call, every time.
Talkdesk
Easy-to-use, cloud-based call center software that helps growing businesses provide excellent customer service. One-click integrations with Salesforce, Zendesk, Desk.com and many others. No phones, hardware, downloads or coding required.
