Amazon Connect vs RingCentral
Overview
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CLI (Node.js)
Manual
Detailed Comparison
Since RingCentral is cloud based, you enjoy the freedom to connect and manage multiple locations, devices and workers within your cloud phone system. You can easily customize users, departments, and call handling rules. No matter where you, or the users, are. You only need a high-speed Internet connection and your phone system is ready to work lightning fast, anytime and anyplace. There’s no PBX hardware. | The self-service graphical interface in Amazon Connect makes it easy for non-technical users to design contact flows, manage agents, and track performance metrics – no specialized skills required. |
Cloud Phone;
Meetings;
Messaging;
Security;
Analytics | Easy to set up and manage;Scalable and elastic;Pay as you go;Open platform |
Statistics | |
Stacks 86 | Stacks 63 |
Followers 94 | Followers 128 |
Votes 1 | Votes 0 |
Pros & Cons | |
Pros
Cons
| No community feedback yet |
Integrations | |
| No integrations available | |
What are some alternatives to RingCentral, Amazon Connect?
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Aircall
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AnyRoom
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3CX
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Dialpad
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Genesys
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Signal App
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Talkdesk
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